Agema Technographics
Agema Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Agema and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5 Agema employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Agema has purchased the following applications: Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2021, Google Cloud Platform (GCP) for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Agema is running and its propensity to invest more and deepen its relationship with Microsoft , Zendesk , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Agema revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Agema intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Agema Tech Stack and Enterprise Applications
Agema Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Agema implemented Microsoft 365 under the Collaboration category. The professional services firm of five employees in Denmark deployed Microsoft 365 across its website and core business operations, using the service as the primary cloud productivity and collaboration platform. The deployment is organization wide for the company and framed around a single subscription model suitable for a small firm.
The implementation centered on Microsoft 365 core collaboration capabilities, including hosted email and calendaring, cloud document libraries and online Office applications, and real-time team collaboration tools consistent with the Collaboration category. Administration is consolidated in a single tenant subscription with centralized user provisioning and basic governance appropriate to a five person professional services business. Configuration emphasizes content publishing on the corporate website alongside internal communication and file sharing workflows, linking Agema Microsoft 365 Collaboration to its professional services business functions.
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Agema CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021 Agema implemented Zendesk Service as its Customer Support solution on their website. The deployment uses a web-embedded Zendesk interface to capture customer inquiries directly from Agema's public site, centralizing incoming requests for the firm's five person professional services team. Zendesk Service is configured to operate as the primary ticketing intake, providing structured ticket creation, prioritization flags, and status tracking.
Configuration work concentrated on the web widget and ticket lifecycle, with functional modules aligned to Customer Support best practices such as ticket routing and macros for repeat responses. Operational scope covers customer-facing support on the website, and governance is managed internally by Agema staff who route and resolve tickets through the Zendesk Service console.
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Agema IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Platform (GCP) | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021, Agema implemented Google Cloud Platform (GCP) for Application Hosting and Computing Services to host its public website and web assets. The deployment uses Google Cloud Platform (GCP) as the primary infrastructure layer, providing compute capacity, object storage for static assets, and edge content delivery for site performance, while relying on managed networking and certificate handling for secure HTTP traffic.
The implementation concentrates on web presence and client engagement for a five person professional services firm based in Denmark, with operational scope limited to the company website. Configuration and operational controls emphasize centralized cloud account administration, role based access for a small operations footprint, and lightweight CI CD style deployment processes for updating site content and code. Monitoring and logging were implemented at the platform level to support availability and troubleshooting, and the Google Cloud Platform (GCP) provisioning aligns directly with marketing and client communications functions rather than broader enterprise application hosting.
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IT Decision Makers and Key Stakeholders at Agema
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Agema Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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