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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Agencia De Viajes Allegra Travel Tech Stack and Enterprise Applications

Agencia De Viajes Allegra Travel AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Agencia De Viajes Allegra Travel implemented Tawk.to on its public website. Agencia De Viajes Allegra Travel deployed Tawk.to as a Chatbots and Conversational AI application to enable real-time visitor engagement and capture booking inquiries, embedding the Tawk.to live chat widget across customer-facing pages and configuring agent availability and offline message collection. The deployment was scoped to the web channel for a three-person professional services firm, with settings oriented toward direct routing of incoming messages to small team inboxes and maintaining lightweight conversation history for follow up. Functionally the Tawk.to implementation used live chat and messaging workflows, canned responses for common travel questions, visitor monitoring and basic lead capture, supporting customer service and sales functions. Integrations were limited to website embedding only, with no additional systems reported, and operational governance focused on agent response protocols and simple escalation rules for booking and support inquiries. This configuration positions Tawk.to as a compact Chatbots and Conversational AI solution that centralizes customer conversations on the web channel for Agencia De Viajes Allegra Travel.
Agencia De Viajes Allegra Travel IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IBM Legacy IBM Cloud (formerly IBM Bluemix and IBM SoftLayer) Application Hosting and Computing Services IaaS n/a 2015 2015
In 2015, Agencia De Viajes Allegra Travel implemented IBM Cloud (formerly IBM Bluemix and IBM SoftLayer) to host its public website under the Application Hosting and Computing Services category. The deployment uses IBM Cloud to provide infrastructure and platform capabilities for compute, storage and runtime services that support the agency web presence and public site operations. Configuration is focused on web serving and content delivery, with IBM Cloud (formerly IBM Bluemix and IBM SoftLayer) supplying the application hosting layer and supporting site content workflows. Operational scope is the agency website and associated customer facing functions including marketing and online inquiries, with governance centered on platform provisioning, domain and certificate management, and routine deployment and operations.

IT Decision Makers and Key Stakeholders at Agencia De Viajes Allegra Travel

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Agencia De Viajes Allegra Travel Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Agencia De Viajes Allegra Travel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Agencia De Viajes Allegra Travel digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Agencia De Viajes Allegra Travel Technographics
Agencia De Viajes Allegra Travel is a Professional Services organization based in Mexico, with around 3 employees and annual revenues of $1.0 million.
Agencia De Viajes Allegra Travel operates a diverse technology stack with applications such as Tawk.to and IBM Cloud (formerly IBM Bluemix and IBM SoftLayer), covering areas like Chatbots and Conversational AI and Application Hosting and Computing Services.
Agencia De Viajes Allegra Travel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tawk.to and IBM.
Agencia De Viajes Allegra Travel recently adopted applications including Tawk.to in 2018 and IBM Cloud (formerly IBM Bluemix and IBM SoftLayer) in 2015, highlighting its ongoing modernization strategy.
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Our research team continuously updates Agencia De Viajes Allegra Travel’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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