Agency51
Unit 8 Great North Way,
York, YO26 6RB,
United Kingdom
York, YO26 6RB,
United Kingdom
44 19 0421-5151
Professional Services
Agency51 Technographics
Agency51 Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Agency51 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2 Agency51 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Agency51 has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2015, Omniconvert Explore for Marketing Analytics in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Agency51 is running and its propensity to invest more and deepen its relationship with Tawk.to , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Agency51 revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Agency51 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Agency51 Tech Stack and Enterprise Applications
Agency51 AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 Agency51 implemented Tawk.to on its website as a Chatbots and Conversational AI solution to provide real time visitor engagement. The Tawk.to web chat widget was embedded across site pages to enable live chat, asynchronous messaging and visitor monitoring consistent with conversational AI deployments. Configuration work focused on widget placement, availability hours and basic conversational workflows such as pre chat forms and chat transcripts.
Operational ownership was centralized within Agency51's small team, with the Tawk.to account administered by internal staff for message routing and basic reporting. The deployment supported client engagement, sales lead capture and frontline support workflows through on site messaging and chat history accessible in the Tawk.to console. Agency51 used Tawk.to as the live site facing conversational interface.
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Agency51 Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
Agency51 implemented Microsoft 365 in 2015. The two-person United Kingdom professional services firm uses Microsoft 365 on their website and as a cloud-hosted Collaboration platform to support internal communication and document collaboration. The deployment positions Microsoft 365 to underpin both back-office workflows and the company web presence, linking the application to Agency51 business functions in communications and content management.
Configuration follows a single-tenant Microsoft 365 model with centralized tenant administration appropriate for a very small team. Functional capabilities in use align with typical Collaboration deployments, including Exchange Online for email, Office applications for document authoring, SharePoint Online for file and web content hosting, and Microsoft Teams for synchronous collaboration. Governance and operational coverage remain compact, focused on day-to-day collaboration and web content workflows rather than multi-site or multi-department rollouts.
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Collaboration | Collaboration |
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2022 | 2022 |
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Agency51 CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Omniconvert | Legacy | Omniconvert Explore | Marketing Analytics | CRM | n/a | 2020 | 2020 |
In 2020, Agency51 implemented Omniconvert Explore as a Marketing Analytics capability to centralize on site survey output and visitor behavior analysis. Omniconvert Explore was deployed to ingest responses from Omniconvert Survey running on the Agency51 website, creating a single data view for web engagement and feedback collection. The implementation was scoped to the company website and the small internal team responsible for digital campaign analysis and client reporting.
Omniconvert Explore was configured to capture event level data and survey responses, enabling segmentation, funnel visualization, and dashboarded reporting aligned with marketing analytics workflows. The implementation emphasized tag based event capture and survey response correlation, with Omniconvert Explore used to join qualitative survey inputs to quantitative behavior signals. Configuration work focused on lightweight dashboards and segmentation rules appropriate to a two person professional services firm.
Governance and operational ownership were established within Agency51s marketing and client services activities, with roles assigned for survey design, data review, and dashboard updates. Rollout prioritized iterative analysis cycles, using Omniconvert Explore to inform client deliverables and client facing optimization recommendations. The narrative links Agency51, Omniconvert Explore, Marketing Analytics and the company website as the primary operational boundary for the implementation.
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Agency51 PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Agency51 IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Agency51
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Agency51 Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Agency51 IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Agency51 digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Agency51 Technographics
Agency51 is a Professional Services organization based in United Kingdom,
with around 2 employees and annual revenues of $1.0 million.
Agency51 operates a diverse technology stack with applications such as
Tawk.to, Microsoft 365 and Omniconvert Explore,
covering areas like Chatbots and Conversational AI, Collaboration and Marketing Analytics.
Agency51 has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tawk.to, Microsoft and Omniconvert.
Agency51 recently adopted applications including
Slack Connect in 2022, Twilio Sendgrid in 2021 and Omniconvert Explore in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Agency51’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Agency51’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Agency51 technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.