Washington, 20006, DC,
United States
agencyQ Technographics
agencyQ Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by agencyQ and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 agencyQ employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that agencyQ has purchased the following applications: Oracle Netsuite OpenAir for Professional Services Automation in 2011, Rocket.chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems agencyQ is running and its propensity to invest more and deepen its relationship with Oracle , Rocket.chat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing agencyQ revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for agencyQ intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
agencyQ Tech Stack and Enterprise Applications
agencyQ ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Netsuite OpenAir | Professional Services Automation | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, agencyQ implemented Oracle Netsuite OpenAir to establish a centralized Professional Services Automation capability for its 30 person media consultancy. The deployment anchored project delivery and time capture workflows across the firm and positioned Oracle Netsuite OpenAir as the primary system for project and resource administration.
The implementation focused on core Professional Services Automation modules, including project management, resource scheduling, time and expense capture, and project accounting. Configuration emphasized small team workflows, simplified timesheet approval chains, and automated billing triggers tied to project milestones, reflecting typical PSA functional patterns for a small professional services organization.
The deployment used Oracle Netsuite OpenAir as a cloud delivered application, enabling web based access for consultants, project managers, and finance staff in the United States. Operational coverage included consulting delivery and back office finance functions, with the system serving as the record of projects, rates, and billable time for client engagements.
Governance centered on standardized time entry policies, approval routing for timesheets and expenses, and role based access for project and financial data. The rollout restructured day to day project controls and invoicing workflows to align project accounting with delivery milestones while maintaining lean administrative overhead for a 30 person agency.
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agencyQ AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, agencyQ implemented Rocket.chat as its Chatbots and Conversational AI solution on the company website to provide real-time conversational messaging for client engagement. The deployment embedded Rocket.chat's web chat interface into agencyQ's public site and connected the site widget to a Rocket.chat application endpoint using standard web messaging protocols, enabling live chat sessions and threaded asynchronous conversations. Rocket.chat is the primary conversational layer on the website and the full application name Rocket.chat is used for administration and configuration.
Configuration centered on conversational workflows, channel segmentation and message routing to internal account and client services staff, aligning the Chatbots and Conversational AI implementation with client-facing business functions. Administrative controls such as role based user management, canned responses, and workflow rules were applied to govern interactions and ensure consistent handling of inbound chats. Operational scope is website centric, with governance managed through Rocket.chat administrative interfaces and conversational workflow configuration.
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agencyQ Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, agencyQ deployed Microsoft 365 as its Collaboration platform. agencyQ uses Microsoft 365 on their website and provisions the suite as the central productivity and external-facing collaboration layer for the business.
The Microsoft 365 deployment for agencyQ includes standard Collaboration capabilities such as Exchange Online for email, SharePoint and OneDrive for document management and file sharing, Microsoft Teams for messaging and meeting workflows, and the Office desktop and web apps for content creation. Configuration is described as tenant-based administration with centralized user and group management through the Microsoft 365 tenant, scoped to creative, account services, and operations functions within the 30-employee agency. Governance practices emphasize site and mailbox provisioning, permissions and external sharing controls, and role-based access managed at the tenant level, aligning Collaboration tooling to agencyQ business functions.
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Collaboration | Collaboration |
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2021 | 2021 |
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agencyQ Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2011 | 2011 |
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agencyQ CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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CRM | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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agencyQ ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2019 | 2019 |
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agencyQ IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at agencyQ
Apps Being Evaluated by agencyQ Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||