AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

agencyQ Tech Stack and Enterprise Applications

agencyQ ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Netsuite OpenAir Professional Services Automation ERP Services and Operations n/a 2011 2011
In 2011, agencyQ implemented Oracle Netsuite OpenAir to establish a centralized Professional Services Automation capability for its 30 person media consultancy. The deployment anchored project delivery and time capture workflows across the firm and positioned Oracle Netsuite OpenAir as the primary system for project and resource administration. The implementation focused on core Professional Services Automation modules, including project management, resource scheduling, time and expense capture, and project accounting. Configuration emphasized small team workflows, simplified timesheet approval chains, and automated billing triggers tied to project milestones, reflecting typical PSA functional patterns for a small professional services organization. The deployment used Oracle Netsuite OpenAir as a cloud delivered application, enabling web based access for consultants, project managers, and finance staff in the United States. Operational coverage included consulting delivery and back office finance functions, with the system serving as the record of projects, rates, and billable time for client engagements. Governance centered on standardized time entry policies, approval routing for timesheets and expenses, and role based access for project and financial data. The rollout restructured day to day project controls and invoicing workflows to align project accounting with delivery milestones while maintaining lean administrative overhead for a 30 person agency.
agencyQ AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rocket.chat Legacy Rocket.chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, agencyQ implemented Rocket.chat as its Chatbots and Conversational AI solution on the company website to provide real-time conversational messaging for client engagement. The deployment embedded Rocket.chat's web chat interface into agencyQ's public site and connected the site widget to a Rocket.chat application endpoint using standard web messaging protocols, enabling live chat sessions and threaded asynchronous conversations. Rocket.chat is the primary conversational layer on the website and the full application name Rocket.chat is used for administration and configuration. Configuration centered on conversational workflows, channel segmentation and message routing to internal account and client services staff, aligning the Chatbots and Conversational AI implementation with client-facing business functions. Administrative controls such as role based user management, canned responses, and workflow rules were applied to govern interactions and ensure consistent handling of inbound chats. Operational scope is website centric, with governance managed through Rocket.chat administrative interfaces and conversational workflow configuration.
agencyQ Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, agencyQ deployed Microsoft 365 as its Collaboration platform. agencyQ uses Microsoft 365 on their website and provisions the suite as the central productivity and external-facing collaboration layer for the business. The Microsoft 365 deployment for agencyQ includes standard Collaboration capabilities such as Exchange Online for email, SharePoint and OneDrive for document management and file sharing, Microsoft Teams for messaging and meeting workflows, and the Office desktop and web apps for content creation. Configuration is described as tenant-based administration with centralized user and group management through the Microsoft 365 tenant, scoped to creative, account services, and operations functions within the 30-employee agency. Governance practices emphasize site and mailbox provisioning, permissions and external sharing controls, and role-based access managed at the tenant level, aligning Collaboration tooling to agencyQ business functions.
Collaboration Collaboration 2021 2021
agencyQ Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2011 2011
agencyQ CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2021 2021
CRM CRM 2017 2017
Customer Experience CRM 2019 2019
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
agencyQ ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
IT Service Management ITSM 2019 2019
agencyQ IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at agencyQ

First Name Last Name Title Function Department Email Phone
Founder & Chief Information Officer CXO IT
Vice President, Finance and Administration VP Finance
President & Chief Strategy Officer CXO Finance

Apps Being Evaluated by agencyQ Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from agencyQ IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the agencyQ digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD agencyQ Technographics
agencyQ is a Media organization based in United States, with around 30 employees and annual revenues of $3.0 million.
agencyQ operates a diverse technology stack with applications such as Oracle Netsuite OpenAir, Rocket.chat and Microsoft 365, covering areas like Professional Services Automation, Chatbots and Conversational AI and Collaboration.
agencyQ has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Rocket.chat and Microsoft.
agencyQ recently adopted applications including CodeTwo Email Signatures in 2021, Zoominfo Platform in 2021 and ZoomInfo Chorus in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of agencyQ’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates agencyQ’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete agencyQ technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.