Richmond Hill, L4B 1G6, ON,
Canada
Agent Print Technographics
Agent Print Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Agent Print and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Agent Print employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Agent Print has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Agent Print is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Google , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Agent Print revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Agent Print intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Agent Print Tech Stack and Enterprise Applications
Agent Print AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Agent Print deployed LiveChat on its public website. Agent Print implemented LiveChat as its customer-facing tool under the Chatbots and Conversational AI category, using the solution to capture and respond to web-originated inquiries for a Canada-based manufacturing firm with roughly 10 employees.
The implementation consists of a web-embedded LiveChat widget paired with the cloud-hosted agent and administrative interfaces, configured to support real-time messaging, canned responses, chat transcripts, and basic routing to available staff. Operational coverage is focused on sales and customer service functions, with governance managed through centralized account settings and curated response libraries, reflecting common Chatbots and Conversational AI workflows for small business web engagement.
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Agent Print Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Agent Print implemented Google Workspace (Formerly Google G-Suite) as its cloud-hosted Collaboration platform. The small Canadian manufacturing firm with approximately 10 employees uses Google Workspace (Formerly Google G-Suite) to provision corporate email, shared calendars, Drive-based document collaboration, and Google Sites elements that are surfaced on its public website, with administration centralized in the Google Admin console.
Functional modules in use reflect core Collaboration capabilities, including Gmail, Calendar, Drive, Docs, Sheets, Slides, and Google Sites, accessed across mobile and desktop clients to support shop floor and office staff. Governance is managed through the Admin console for user provisioning and basic access policies, with role-aligned shared drives and account controls applied across operations, sales, and administrative business functions.
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Agent Print CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Agent Print implemented Hotjar on its website. The deployment used the Hotjar client-side JavaScript snippet to capture qualitative web analytics under the Customer Experience category, enabling session-level behavior capture on public site pages. Agent Print is a small Canadian manufacturing company with about 10 employees, so the implementation was lightweight and focused on site-level observation rather than enterprise instrumentation. The Hotjar application was provisioned as a SaaS-hosted, client-side analytics layer appropriate for small team operations.
Functionally the Hotjar implementation emphasized heatmaps, session recordings, conversion funnel visualization, and on-page feedback widgets to inform marketing and e-commerce decisions and to guide web operations changes. Operational coverage centered on the website and supported marketing, product, and web operations workflows, with governance implemented as an iterative feedback loop where recordings and on-page feedback informed page-level prioritization. Privacy and data hygiene relied on standard client-side exclusion and consent capabilities typical of the Hotjar product, keeping the setup aligned with Customer Experience best practices for small organizations.
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Agent Print IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Agent Print
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Agent Print Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||