Scarborough, M1B 2W4, ON,
Canada
Agi Metal Works Technographics
Agi Metal Works Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Agi Metal Works and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3 Agi Metal Works employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Agi Metal Works has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Agi Metal Works is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Google , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Agi Metal Works revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Agi Metal Works intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Agi Metal Works Tech Stack and Enterprise Applications
Agi Metal Works AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Agi Metal Works implemented LiveChat to deliver Chatbots and Conversational AI capabilities on its public website. The deployment is a website-embedded chat widget that provides real-time messaging and visitor engagement for customer inquiries. As a three-person manufacturing firm based in Canada, the operational scope focuses on frontline customer support and lead capture through the site.
LiveChat is configured to operate as the primary live messaging channel, leveraging standard capabilities such as an agent-facing chat interface, canned responses, and chat transcript capture to support follow-up. The solution is integrated into the website front-end and routed to the small internal team for monitoring and response, with responsibility shared across staff rather than a formal support center. Implementation emphasizes simple governance and workflow restructuring to assign chat handling, maintain conversational history, and enable continuity of customer communication.
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Agi Metal Works Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Agi Metal Works implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The implementation is observable from the company website and reflects a cloud-hosted deployment of Google Workspace providing core collaboration services for a three person manufacturing firm.
Google Workspace (Formerly Google G-Suite) was provisioned to centralize email, calendar, document collaboration, file storage, and conferencing, using the Google Admin console for user and domain management. Operational coverage focuses on internal business functions including operations, customer communications, and administrative tasks, with configuration oriented toward small-team account provisioning, shared Drive spaces, document collaboration workflows, and standard Google Workspace administrative controls.
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Agi Metal Works CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Agi Metal Works deployed Hotjar on its public website as part of its Customer Experience tooling. The implementation installed the Hotjar tracking snippet on https://www.art-metal.ca to capture visitor behavior and open feedback across the site, providing qualitative analytics for the small manufacturing firm's web presence. Hotjar was instrumented to record sessions and aggregate interaction data for page-level analysis.
Configuration emphasized core Hotjar capabilities, including heatmaps, session recordings, conversion funnel tracking, and on site feedback widgets. Deployment included page targeting and sampling rules to concentrate capture on product listing pages and contact flows, and configuration work focused on balancing data volume with focused behavioral sampling. Implementation followed standard Hotjar configuration and instrumentation practices for website analytics.
Operational ownership was maintained within the internal team, with the website owner and marketing responsibilities covering configuration, session review, and feedback handling. The Hotjar deployment supported business functions including website analytics, customer experience, and digital engagement, with qualitative data surfaced via Hotjar tools to inform iterative website adjustments and user experience assessment.
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Agi Metal Works IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Agi Metal Works
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Agi Metal Works Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||