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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Agi Metal Works Tech Stack and Enterprise Applications

Agi Metal Works AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, Agi Metal Works implemented LiveChat to deliver Chatbots and Conversational AI capabilities on its public website. The deployment is a website-embedded chat widget that provides real-time messaging and visitor engagement for customer inquiries. As a three-person manufacturing firm based in Canada, the operational scope focuses on frontline customer support and lead capture through the site. LiveChat is configured to operate as the primary live messaging channel, leveraging standard capabilities such as an agent-facing chat interface, canned responses, and chat transcript capture to support follow-up. The solution is integrated into the website front-end and routed to the small internal team for monitoring and response, with responsibility shared across staff rather than a formal support center. Implementation emphasizes simple governance and workflow restructuring to assign chat handling, maintain conversational history, and enable continuity of customer communication.
Agi Metal Works Collaboration
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VAR/SI
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Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2016 2016
In 2016 Agi Metal Works implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The implementation is observable from the company website and reflects a cloud-hosted deployment of Google Workspace providing core collaboration services for a three person manufacturing firm. Google Workspace (Formerly Google G-Suite) was provisioned to centralize email, calendar, document collaboration, file storage, and conferencing, using the Google Admin console for user and domain management. Operational coverage focuses on internal business functions including operations, customer communications, and administrative tasks, with configuration oriented toward small-team account provisioning, shared Drive spaces, document collaboration workflows, and standard Google Workspace administrative controls.
Agi Metal Works CRM
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Contentsquare Legacy Hotjar Customer Experience CRM n/a 2018 2018
In 2018, Agi Metal Works deployed Hotjar on its public website as part of its Customer Experience tooling. The implementation installed the Hotjar tracking snippet on https://www.art-metal.ca to capture visitor behavior and open feedback across the site, providing qualitative analytics for the small manufacturing firm's web presence. Hotjar was instrumented to record sessions and aggregate interaction data for page-level analysis. Configuration emphasized core Hotjar capabilities, including heatmaps, session recordings, conversion funnel tracking, and on site feedback widgets. Deployment included page targeting and sampling rules to concentrate capture on product listing pages and contact flows, and configuration work focused on balancing data volume with focused behavioral sampling. Implementation followed standard Hotjar configuration and instrumentation practices for website analytics. Operational ownership was maintained within the internal team, with the website owner and marketing responsibilities covering configuration, session review, and feedback handling. The Hotjar deployment supported business functions including website analytics, customer experience, and digital engagement, with qualitative data surfaced via Hotjar tools to inform iterative website adjustments and user experience assessment.
Agi Metal Works IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Agi Metal Works

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Agi Metal Works Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Agi Metal Works IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Agi Metal Works digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Agi Metal Works Technographics
Agi Metal Works is a Manufacturing organization based in Canada, with around 3 employees and annual revenues of $1.0 million.
Agi Metal Works operates a diverse technology stack with applications such as LiveChat, Google Workspace (Formerly Google G-Suite) and Hotjar, covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
Agi Metal Works has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., Google and Contentsquare.
Agi Metal Works recently adopted applications including Cloudflare CDN in 2019, Hotjar in 2018 and Google Cloud Platform (GCP) in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Agi Metal Works’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Agi Metal Works’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Agi Metal Works technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.