AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Agile Lab Tech Stack and Enterprise Applications

Agile Lab Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2018 2018
Agile Lab CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CallPage Legacy CallPage Automatic Call Distributor (ACD) Call Center CRM n/a 2017 2017
In 2017, Agile Lab deployed CallPage Automatic Call Distributor ACD on its public website to introduce web-to-voice engagement. Agile Lab, a Singapore professional services firm with approximately 10 employees, embedded the CallPage widget to capture visitor intent and trigger immediate callback sessions, positioning CallPage Automatic Call Distributor ACD as the primary Call Center application for inbound web-driven contacts. The implementation centralizes routing logic and provides a lightweight voice entry point for the firm’s client engagement and sales contacts. The implementation configured core Call Center capabilities typical for the category including a click-to-call web widget, automatic call distribution routing, callback scheduling, queueing behavior and basic lead capture aligned to site form flows. Caller events are routed from the website to designated sales and client engagement staff through configurable agent endpoints, with business hours and queue rules set to match Agile Lab’s operating model in Singapore. Governance centered on internal operational rules and agent assignment workflows managed by the firm, with monitoring and configuration handled through CallPage administration interfaces embedded in the service.
Customer Experience CRM 2018 2018
Marketing Analytics CRM 2017 2017
Marketing Automation CRM 2021 2021
Tag Management CRM 2017 2017
Agile Lab ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Functional Software Legacy Sentry Application Performance Management ITSM n/a 2017 2017
Agile Lab IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2022 2022
Agile Lab CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at Agile Lab

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Agile Lab Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Agile Lab IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Agile Lab digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Agile Lab Technographics
Agile Lab is a Professional Services organization based in Singapore, with around 10 employees and annual revenues of $2.0 million.
Agile Lab operates a diverse technology stack with applications such as Google Workspace (Formerly Google G-Suite), CallPage Automatic Call Distributor (ACD) and Sentry, covering areas like Collaboration, Call Center and Application Performance Management.
Agile Lab has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, CallPage and Functional Software.
Agile Lab recently adopted applications including Amazon EC2 in 2023, Amazon CloudFront in 2023 and Microsoft Entra ID (formerly Azure Active Directory) in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Agile Lab’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Agile Lab’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Agile Lab technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.