Agile Lab Technographics
Agile Lab Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Agile Lab and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Agile Lab employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Agile Lab has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, CallPage Automatic Call Distributor (ACD) for Call Center in 2017, Sentry for Application Performance Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Agile Lab is running and its propensity to invest more and deepen its relationship with Google , CallPage , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Agile Lab revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Agile Lab intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Agile Lab Tech Stack and Enterprise Applications
Agile Lab Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
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Agile Lab CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallPage | Legacy | CallPage Automatic Call Distributor (ACD) | Call Center | CRM | n/a | 2017 | 2017 |
In 2017, Agile Lab deployed CallPage Automatic Call Distributor ACD on its public website to introduce web-to-voice engagement. Agile Lab, a Singapore professional services firm with approximately 10 employees, embedded the CallPage widget to capture visitor intent and trigger immediate callback sessions, positioning CallPage Automatic Call Distributor ACD as the primary Call Center application for inbound web-driven contacts. The implementation centralizes routing logic and provides a lightweight voice entry point for the firm’s client engagement and sales contacts.
The implementation configured core Call Center capabilities typical for the category including a click-to-call web widget, automatic call distribution routing, callback scheduling, queueing behavior and basic lead capture aligned to site form flows. Caller events are routed from the website to designated sales and client engagement staff through configurable agent endpoints, with business hours and queue rules set to match Agile Lab’s operating model in Singapore. Governance centered on internal operational rules and agent assignment workflows managed by the firm, with monitoring and configuration handled through CallPage administration interfaces embedded in the service.
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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Agile Lab ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Functional Software | Legacy | Sentry | Application Performance Management | ITSM | n/a | 2017 | 2017 |
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Agile Lab IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Agile Lab CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Agile Lab
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Agile Lab Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||