Mount Laurel, 8054, NJ,
United States
Agilence Technographics
Agilence Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Agilence and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Agilence employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Agilence has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2017, HubSpot CMS for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Agilence is running and its propensity to invest more and deepen its relationship with Drift , Microsoft , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Agilence revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Agilence intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Agilence Tech Stack and Enterprise Applications
Agilence AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Agilence deployed Drift AI Chatbot on its corporate website. The deployment placed Drift AI Chatbot squarely in the Chatbots and Conversational AI category to support digital customer engagement and front-end lead capture workflows.
The implementation focused on embedding Drift's site widget and configuring conversational playbooks, including automated qualification flows, contextual response logic, and live chat handoff to human agents. Functional capabilities implemented align with Chatbots and Conversational AI norms, encompassing scripted routing, lead capture prompts, and knowledge driven reply patterns to address product and support inquiries.
Operational coverage is web centered, with the Drift AI Chatbot servicing visitor interactions on Agilence's public site and interfacing with internal sales and marketing intake processes. The rollout emphasized centralized configuration of conversation scripts and escalation rules, with content and governance managed by digital experience and revenue teams to ensure consistent messaging across marketing and sales touchpoints.
Agilence uses Drift AI Chatbot to connect web visitors to commercial and support functions, positioning the application as a customer engagement layer that orchestrates initial qualification and agent escalation within the Chatbots and Conversational AI category. Drift AI Chatbot is described in the implementation as the primary conversational front end on the company website.
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Agilence Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Agilence implemented Microsoft 365 as its primary Collaboration platform. The implementation is documented on the company website and was provisioned to support the firm’s 120 employees in the United States and their professional services operations.
The Microsoft 365 deployment emphasizes cloud-hosted, SaaS collaboration and productivity capabilities, including corporate email and calendaring, cloud file storage and document collaboration, and productivity applications to support project delivery and client communications. Microsoft 365 is presented as the central collaboration layer for content creation, shared document workflows, and internal communications across the organization.
Operational governance focused on centralized user provisioning and administrative controls, with policies for content sharing and access management applied at the tenant level. The rollout narrative indicates company-wide adoption across functional teams, aligning Collaboration tooling with knowledge work, client engagement, and internal project coordination.
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Agilence Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | HubSpot CMS | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Agilence implemented HubSpot CMS for Web Content Management on its corporate website. The HubSpot CMS deployment is used to manage marketing site pages, landing pages, and form-based lead capture, relying on template-driven authoring, reusable content modules, and the platform's cloud-hosted delivery model. This implementation positions HubSpot CMS to support Agilence's customer-facing content, SEO-oriented page templates, and inbound demand generation workflows.
Operational ownership resides with the marketing and demand generation functions, who use the CMS for editorial workflows, role-based permissions, and staged previews before publishing. Governance emphasizes centralized template control and content versioning to standardize page construction and reduce ad hoc edits. The configuration also enables tracking and attribution through embedded forms and client-side analytics instrumentation typical of Web Content Management implementations.
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Agilence CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Agilence ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2019 | 2019 |
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Agilence IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2010 | 2010 |
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IT Decision Makers and Key Stakeholders at Agilence
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Agilence Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||