AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Agilence Tech Stack and Enterprise Applications

Agilence AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020 Agilence deployed Drift AI Chatbot on its corporate website. The deployment placed Drift AI Chatbot squarely in the Chatbots and Conversational AI category to support digital customer engagement and front-end lead capture workflows. The implementation focused on embedding Drift's site widget and configuring conversational playbooks, including automated qualification flows, contextual response logic, and live chat handoff to human agents. Functional capabilities implemented align with Chatbots and Conversational AI norms, encompassing scripted routing, lead capture prompts, and knowledge driven reply patterns to address product and support inquiries. Operational coverage is web centered, with the Drift AI Chatbot servicing visitor interactions on Agilence's public site and interfacing with internal sales and marketing intake processes. The rollout emphasized centralized configuration of conversation scripts and escalation rules, with content and governance managed by digital experience and revenue teams to ensure consistent messaging across marketing and sales touchpoints. Agilence uses Drift AI Chatbot to connect web visitors to commercial and support functions, positioning the application as a customer engagement layer that orchestrates initial qualification and agent escalation within the Chatbots and Conversational AI category. Drift AI Chatbot is described in the implementation as the primary conversational front end on the company website.
Agilence Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, Agilence implemented Microsoft 365 as its primary Collaboration platform. The implementation is documented on the company website and was provisioned to support the firm’s 120 employees in the United States and their professional services operations. The Microsoft 365 deployment emphasizes cloud-hosted, SaaS collaboration and productivity capabilities, including corporate email and calendaring, cloud file storage and document collaboration, and productivity applications to support project delivery and client communications. Microsoft 365 is presented as the central collaboration layer for content creation, shared document workflows, and internal communications across the organization. Operational governance focused on centralized user provisioning and administrative controls, with policies for content sharing and access management applied at the tenant level. The rollout narrative indicates company-wide adoption across functional teams, aligning Collaboration tooling with knowledge work, client engagement, and internal project coordination.
Agilence Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy HubSpot CMS Web Content Management Content Management n/a 2020 2020
In 2020, Agilence implemented HubSpot CMS for Web Content Management on its corporate website. The HubSpot CMS deployment is used to manage marketing site pages, landing pages, and form-based lead capture, relying on template-driven authoring, reusable content modules, and the platform's cloud-hosted delivery model. This implementation positions HubSpot CMS to support Agilence's customer-facing content, SEO-oriented page templates, and inbound demand generation workflows. Operational ownership resides with the marketing and demand generation functions, who use the CMS for editorial workflows, role-based permissions, and staged previews before publishing. Governance emphasizes centralized template control and content versioning to standardize page construction and reduce ad hoc edits. The configuration also enables tracking and attribution through embedded forms and client-side analytics instrumentation typical of Web Content Management implementations.
Agilence CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2018 2018
Account Based Marketing CRM 2022 2022
Account Based Marketing CRM 2022 2022
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Agilence ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2019 2019
Agilence IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2010 2010

IT Decision Makers and Key Stakeholders at Agilence

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Agilence Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Agilence IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Agilence digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Agilence Technographics
Agilence is a Professional Services organization based in United States, with around 120 employees and annual revenues of $15.0 million.
Agilence operates a diverse technology stack with applications such as Drift AI Chatbot, Microsoft 365 and HubSpot CMS, covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
Agilence has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Drift, Microsoft and HubSpot.
Agilence recently adopted applications including 6sense Account Engagement Platform in 2022, Zoominfo Platform in 2022 and ZoomInfo Chorus in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Agilence’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Agilence’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Agilence technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.