Agiliti, Inc.
6625 West 78th Street,
Minneapolis, 55439-2604, MN,
United States
Minneapolis, 55439-2604, MN,
United States
1 814-533-5300
Professional Services
Agiliti, Inc. Technographics
Agiliti, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Agiliti, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Agiliti, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Agiliti, Inc. has purchased the following applications: Microsoft 365 for Collaboration in 2018, Hubspot CRM for CRM in 2018, Atlassian Jira Service Desk for IT Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Agiliti, Inc. is running and its propensity to invest more and deepen its relationship with Microsoft , Zoho Corp. , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Agiliti, Inc. revenues, which have grown to $1.04 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Agiliti, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Agiliti, Inc. Tech Stack and Enterprise Applications
Agiliti, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Agiliti, Inc. implemented Microsoft 365 as its enterprise collaboration platform. The deployment is framed under the Collaboration category and serves as the primary productivity and communication backbone for the organization.
The Microsoft 365 implementation at Agiliti includes core collaboration capabilities typical of the suite, including cloud email and calendaring, team collaboration and chat, cloud file storage and document libraries, and the Office productivity applications. Microsoft 365 is used to centralize document collaboration, version control, and real time communication across groups that require coordinated workflows.
Operationally, the Microsoft 365 rollout is positioned as an organization wide collaboration layer, with Microsoft 365 integrated into Agiliti’s digital workplace and referenced on the company public website. The deployment would commonly rely on Microsoft identity services for single sign on and role based access, and on endpoint management capabilities for device and data protection as part of standard Collaboration architectures.
Governance around the Microsoft 365 environment at Agiliti is expected to align with standard Collaboration governance patterns, including user access controls, information lifecycle policies, and administrative delegation to IT and compliance teams. Microsoft 365 is presented as the coordinating platform for corporate productivity and internal communication functions.
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Collaboration | Collaboration |
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2022 | 2022 |
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Agiliti, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2018 | 2018 |
In 2018 Agiliti, Inc. implemented Hubspot CRM as a cloud-hosted, web-embedded CRM to centralize customer and prospect interactions. The implementation placed Hubspot CRM directly on the Agiliti website for lead capture and inbound engagement, configured to populate contact and company records from web forms and chat. Deployment emphasized cloud native architecture and browser-accessible CRM workflows to support sales and marketing business functions across the organization. The implementation scope covered contact management, lead lifecycle tracking, and pipeline visibility for commercial teams.
Configuration work focused on standard Hubspot CRM modules including contact and company records, lead capture forms, deal pipeline stages, activity and interaction tracking, marketing automation workflows, and reporting dashboards. The web integration routed site-submitted leads into the CRM and applied contact lifecycle and lead routing rules configured for sales operations and marketing automation. Governance included defined contact lifecycle stages and lead assignment logic to support operational processes, with dashboards for sales and marketing visibility. Hubspot CRM is described as the central CRM for Agiliti, Inc to manage inbound website-driven interactions and ongoing customer engagement.
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CRM | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Agiliti, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2019 | 2019 |
In 2019, Agiliti, Inc. implemented Atlassian Jira Service Desk as a web facing service portal on its corporate website. The deployment was positioned to support IT Service Management and to provide a single intake channel for both internal IT operations and external customer service requests.
The implementation of Atlassian Jira Service Desk included standard IT Service Management capabilities such as a customer self service portal, request management, incident management, a searchable knowledge base, and a service catalog. Configuration work focused on request types, role based queues, custom workflows, and SLA tracking to align ticket lifecycles with Agiliti operational support processes.
The Atlassian Jira Service Desk instance is surfaced through Agiliti's website so end users can log service requests and incidents directly, centralizing intake through the web portal. Operational coverage centers on IT service desk and customer support functions, with the system serving as the core ticketing and case management layer for service intake and resolution workflows.
Governance of Atlassian Jira Service Desk is managed by Agiliti's internal IT service management team, who control workflow rules, request type definitions, knowledge base content, and portal access rights. Rollout was executed as a web centered service portal deployment and emphasized consistent ticket triage and SLA enforcement across support channels.
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IT Service Management | ITSM |
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2021 | 2021 |
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Agiliti, Inc. TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Agiliti, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Agiliti, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Agiliti, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Agiliti, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Agiliti, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Agiliti, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Agiliti, Inc. Technographics
Agiliti, Inc. is a Professional Services organization based in United States,
with around 5000 employees and annual revenues of $1.04 billion.
Agiliti, Inc. operates a diverse technology stack with applications such as
Microsoft 365, Hubspot CRM and Atlassian Jira Service Desk,
covering areas like Collaboration, CRM and IT Service Management.
Agiliti, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, HubSpot and Atlassian.
Agiliti, Inc. recently adopted applications including
Zoho Mail in 2022, Automattic Jetpack CRM in 2022 and OneTrust Cookie Consent in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Agiliti, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Agiliti, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Agiliti, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.