Oxnard, 93030, CA,
United States
AGQ Labs Technographics
AGQ Labs Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AGQ Labs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 850 AGQ Labs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AGQ Labs has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2016, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AGQ Labs is running and its propensity to invest more and deepen its relationship with Sage , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AGQ Labs revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AGQ Labs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AGQ Labs Tech Stack and Enterprise Applications
AGQ Labs ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, AGQ Labs implemented Sage Business Cloud X3 (ex Sage ERP X3) as its core ERP Financial platform. The deployment anchored finance and customer-facing payment processes on Sage Business Cloud X3 to support billing, collections, and cash application workflows across the organization.
The implementation emphasized Accounts Receivable functionality, with configured modules for invoice management, credit card payment capture, cash application, and collections orchestration. Sage Business Cloud X3 was used to operationalize direct customer service touchpoints, supporting in person, phone, and email workflows for invoice inquiry and delinquency outreach.
Operational coverage centered on finance and customer service teams, who collected credit card payments and recorded checks directly into the X3 application. Collections activities included systematic outreach to customers delinquent on invoices and input of negotiated payments into the ERP Financial ledger for reconciliation and reporting.
Governance focused on procedural controls for payment intake and collections, aligning frontline customer service interactions with AR processing within Sage Business Cloud X3. The configuration tied customer contact channels to financial posting processes to ensure consistent cash application and audit traceability in the ERP Financial system.
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AGQ Labs CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, AGQ Labs implemented Hotjar on its public website to capture qualitative user behavior and session level insights. The Hotjar deployment directly supports AGQ Labs Customer Experience objectives by instrumenting web pages for behavioral analysis and on page feedback, enabling marketing and digital teams to observe navigation patterns and user intent.
Hotjar was configured using the vendor tracking script to enable core Customer Experience capabilities such as heatmaps, session recordings, conversion funnel observation, and on page feedback widgets. Configuration emphasized page level tagging and sampling controls to manage data volume, along with role based access to recordings and aggregated heatmap views to align with UX research and product decision workflows.
Operational coverage centered on the corporate website with stakeholders in marketing, product, and customer support consuming outputs from Hotjar for customer experience optimization. Governance practices reflected life sciences operating constraints, including consent and privacy controls, centralized access management, and a regular review cadence for session recordings and feedback to inform iterative UX and content adjustments.
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IT Decision Makers and Key Stakeholders at AGQ Labs
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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CEO | CXO | Finance | |
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Accounting & H.R. Manager | Manager | Finance | |
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Apps Being Evaluated by AGQ Labs Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||