Bois-Des-Filion, J6Z 4T2, QC,
Canada
Agrico Plastique Ltee Technographics
Agrico Plastique Ltee Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Agrico Plastique Ltee and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Agrico Plastique Ltee employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Agrico Plastique Ltee has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2019, WooCommerce for eCommerce in 2019, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Agrico Plastique Ltee is running and its propensity to invest more and deepen its relationship with Zendesk , Automattic , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Agrico Plastique Ltee revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Agrico Plastique Ltee intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Agrico Plastique Ltee Tech Stack and Enterprise Applications
Agrico Plastique Ltee AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Agrico Plastique Ltee implemented Zendesk Chat on its website to enable real-time customer engagement. The deployment uses Zendesk Chat within the Chatbots and Conversational AI category and targets front-office customer service and sales inquiry handling for the Canadian distributor.
Configuration centered on an embedded web chat widget with proactive chat triggers and templated responses to accelerate agent handling. Standard Chatbots and Conversational AI capabilities such as chat transcript capture, offline messaging, and conversion of chats into support tickets were applied to align conversations with existing order and inquiry workflows. Agent routing was configured to a centralized small-team queue reflecting the company size of 10 employees.
Operational coverage is website-based customer contact, managing order questions and product inquiries, with administration handled by the internal customer service lead. Governance included defined chat operating hours and response protocols to maintain consistent handling, and chat transcripts were retained for service continuity.
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Agrico Plastique Ltee eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2019 | 2019 |
In 2019, Agrico Plastique Ltee implemented WooCommerce on its WordPress website, leveraging Automattic's WooCommerce plugin to establish an eCommerce channel. The deployment serves as Agrico Plastique Ltee's eCommerce storefront for Canada, providing a web sales and order fulfillment platform sized for a small distribution business of about 10 employees.
The WooCommerce implementation is configured around standard eCommerce functional modules including product catalog management, shopping cart and checkout workflows, order management, shipping and tax configuration, and basic inventory tracking, all operating within the WordPress content management layer. Operational ownership is retained by internal staff who manage product content, pricing and order fulfillment, and the architecture is a plugin-based extension to the corporate website that connects online sales, customer service and fulfillment processes.
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Agrico Plastique Ltee CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017 Agrico Plastique Ltee deployed Hotjar on its public website, instrumenting site pages to collect behavioral data. Agrico Plastique Ltee uses Hotjar within the Customer Experience category to support digital analytics and user experience insights across its online product catalog on agricoplastiques.com. The deployment follows a client-side, tag-based architecture with the Hotjar tracking script embedded in page templates to capture pageviews, clicks, and form interactions.
The installation is consistent with standard Hotjar functional modules such as heatmaps, session recordings, feedback widgets, and onsite surveys, capabilities commonly used to diagnose usability issues and observe customer journeys within Customer Experience tooling. Given the company's 10-person size the configuration appears lightweight and directly managed by the site owner or marketing contact, with operational coverage focused on the public website rather than enterprise web platforms. Governance and workflow are simple, centered on dashboard review and ad hoc session playback to inform content and navigation adjustments.
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Agrico Plastique Ltee IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Agrico Plastique Ltee CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Agrico Plastique Ltee
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Agrico Plastique Ltee Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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