Agricultural Development Bank of Zimbabwe
Hurudza House, 14-16 Nelson Mandela,
Harare, 263,
Zimbabwe
Harare, 263,
Zimbabwe
263 242 774 400-19
Banking and Financial Services
Agricultural Development Bank of Zimbabwe Technographics
Agricultural Development Bank of Zimbabwe Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Agricultural Development Bank of Zimbabwe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 470 Agricultural Development Bank of Zimbabwe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Agricultural Development Bank of Zimbabwe has purchased the following applications: Temenos T24 for Core Banking in 2012, Zendesk Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Agricultural Development Bank of Zimbabwe is running and its propensity to invest more and deepen its relationship with Temenos , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Agricultural Development Bank of Zimbabwe revenues, which have grown to $14.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Agricultural Development Bank of Zimbabwe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Agricultural Development Bank of Zimbabwe Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, Agricultural Development Bank of Zimbabwe implemented Temenos T24 as its Core Banking platform. The deployment was delivered as a full re-implementation that replaced GLOBUS G13 on Universe and established Temenos T24 R10 as the bank s central transaction engine.
The implementation concentrated on Core Banking functional capability, including core ledger processing, retail and corporate deposits and lending engines, teller and branch transaction processing, and transaction posting and settlement workflows. Temenos T24 R10 was configured with bank-specific product catalogs, general ledger mapping, and parameterized product pricing to align with Agribank s commercial and rural banking offerings.
SOFGEN Holdings Limited led the deployment, executing data migration from GLOBUS G13 on Universe, application configuration, and system cutover activities. Integrations were implemented to support payment processing, channel interfaces, and reporting feeds consistent with Core Banking operations, alongside ETL and reconciliation processes to preserve transactional integrity during the migration.
Operational coverage targeted core banking functions across Agribank s retail, corporate, treasury, finance, and operations areas within Zimbabwe. Governance controls were instituted for configuration management, change control, and application support to sustain Temenos T24 as the bank s primary Core Banking platform.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Agricultural Development Bank of Zimbabwe deployed Zendesk Chat on its public website. The deployment uses the Zendesk Chat web-embedded widget as a front-line conversational channel, delivering live chat, visitor monitoring, canned responses, chat transcripts, and session handoff capabilities typical of the Chatbots and Conversational AI category.
Zendesk Chat is provisioned as the cloud-hosted conversational layer integrated into the Agribank website, instrumenting web sessions and capturing chat logs for customer service review. Operational ownership is with the bank’s customer service and digital channels teams, who manage chat queues, response templates, escalation workflows to back-office units, and transcript retention for service quality and audit purposes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Agricultural Development Bank of Zimbabwe implemented Microsoft 365 as its Collaboration platform. Microsoft 365 is referenced on the bank's public website and serves as the primary collaboration and productivity application for the organization.
The deployment leverages core Microsoft 365 capabilities including Exchange Online for enterprise email, Microsoft Teams for real-time chat and meetings, SharePoint Online for intranet and document management, OneDrive for personal cloud storage, and the Office productivity applications for authoring and co-authoring. These functional modules support standard collaboration workflows such as email communication, synchronous and asynchronous meetings, document versioning and records management, and team site provisioning.
Operational coverage extends across the bank's workforce of approximately 470 employees, supporting corporate functions and branch operations in the Banking and Financial Services environment. Microsoft 365 is used for internal communications, secure document sharing, and day-to-day productivity tasks that align with the bank's business functions for retail and corporate banking support.
Governance is executed through Microsoft 365 administrative controls, with tenant-level account and access management, SharePoint site controls, and data classification policies used to manage collaboration security and information lifecycle. The implementation of Microsoft 365 positions the Agricultural Development Bank of Zimbabwe to centralize collaboration governance and standardize productivity tooling across its organization.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
|
2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Agricultural Development Bank of Zimbabwe
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Agricultural Development Bank of Zimbabwe Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Agricultural Development Bank of Zimbabwe IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Agricultural Development Bank of Zimbabwe digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Agricultural Development Bank of Zimbabwe Technographics
Agricultural Development Bank of Zimbabwe is a Banking and Financial Services organization based in Zimbabwe,
with around 470 employees and annual revenues of $14.0 million.
Agricultural Development Bank of Zimbabwe operates a diverse technology stack with applications such as
Temenos T24, Zendesk Chat and Microsoft 365,
covering areas like Core Banking, Chatbots and Conversational AI and Collaboration.
Agricultural Development Bank of Zimbabwe has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Temenos, Zendesk and Microsoft.
Agricultural Development Bank of Zimbabwe recently adopted applications including
Microsoft 365 in 2020, Microsoft Azure Cloud Services in 2020 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Agricultural Development Bank of Zimbabwe’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Agricultural Development Bank of Zimbabwe’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Agricultural Development Bank of Zimbabwe technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.