Agua Special Utility District, TX Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Agua Special Utility District, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 94 Agua Special Utility District, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Agua Special Utility District, TX has purchased the following applications: Microsoft 365 for Collaboration in 2023, Tyler Incode Utility Billing for Utilities Customer Care and Billing in 2018, Google Cloud Platform (GCP) for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Agua Special Utility District, TX is running and its propensity to invest more and deepen its relationship with Microsoft , Tyler Technologies , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Agua Special Utility District, TX revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Agua Special Utility District, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Incode Utility Billing | Utilities Customer Care and Billing | CRM | n/a | 2018 | 2018 |
In 2018, Agua Special Utility District implemented Tyler Incode Utility Billing as its Utilities Customer Care and Billing solution to manage customer service and billing operations. Tyler Incode Utility Billing is surfaced on the Agua SUD website for customer-facing bill presentment and payment, linking the utility’s online account access to its core billing environment.
The implementation centers on typical Utilities Customer Care and Billing capabilities, including customer account management, billing and invoicing, configurable rate and tariff management, and online bill presentment and payment workflows. Tyler Incode Utility Billing provides a centralized billing engine and account lifecycle handling, supporting service orders such as new service setup and standard meter-to-cash processes used by the utility.
Operationally the system is used by customer service and finance functions and is exposed through the Agua SUD website for external customer interaction. The deployment ties front-end web payment and account access to the Tyler Incode Utility Billing application, enabling online payments and self-service inquiry while the back office manages account records and billing runs.
Governance focuses on tariff and billing rule configuration, customer account lifecycle controls, and operational workflows for billing cycles and service management. System administration and billing operations workflows are organized to support ongoing rate updates and customer service tasks within Agua Special Utility District’s operational scope.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Platform (GCP) | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Digital Workspace | IaaS |
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2023 | 2023 |
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