aguas Do Douro E Paiva Technographics
aguas Do Douro E Paiva Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by aguas Do Douro E Paiva and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 140 aguas Do Douro E Paiva employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that aguas Do Douro E Paiva has purchased the following applications: Moodle LMS for Learning and Development in 2018, Microsoft 365 for Collaboration in 2020, Freshservice for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems aguas Do Douro E Paiva is running and its propensity to invest more and deepen its relationship with Moodle , Microsoft , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing aguas Do Douro E Paiva revenues, which have grown to $34.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for aguas Do Douro E Paiva intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
aguas Do Douro E Paiva Tech Stack and Enterprise Applications
aguas Do Douro E Paiva HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2018 | 2018 |
In 2018, aguas Do Douro E Paiva deployed Moodle LMS on its website. The deployment places Moodle LMS as the company’s Learning and Development platform to deliver and manage employee training and compliance content, and positions Moodle LMS to support core HR and operations learning functions.
The implementation is integrated into the corporate website and exposes course catalog, enrolment flows, authenticated user access, and learning progress tracking to employees. Configuration emphasizes standard Moodle capabilities such as course management, user and role administration, assessment engines, and tracking of learner progress, while governance is centered on site administrators and course managers who control content, enrolment workflows, and user provisioning.
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aguas Do Douro E Paiva Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, aguas Do Douro E Paiva implemented Microsoft 365 to address Collaboration needs across the utility. Microsoft 365 is used to support internal communications, email, document management, and team collaboration across corporate and operational functions, with services surfaced on the corporate website.
The deployment is a cloud-hosted Microsoft 365 tenant provisioned for the 140-employee organization, leveraging standard Collaboration capabilities such as Exchange Online for mail, SharePoint for intranet and document libraries, Microsoft Teams for meetings and real-time collaboration, and OneDrive for file sync. Administrative controls and role-based access governance were applied to align accounts and permissions with departmental structure, enabling centralized management of users and security settings. The implementation positions aguas Do Douro E Paiva Microsoft 365 Collaboration to unify mailbox, file collaboration, and meeting workflows across administration, operations, and customer service.
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Collaboration | Collaboration |
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2022 | 2022 |
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aguas Do Douro E Paiva ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, aguas Do Douro E Paiva implemented Freshservice for IT Service Management. The deployment is surfaced on the company website as a public-facing support channel, indicating a web-embedded Freshservice instance used for ticket intake and user self-service.
Freshservice was configured to deliver core IT Service Management capabilities including incident and request management, a service catalog, knowledge base, and workflow automation to standardize IT operations. Configuration emphasis appears to be on centralized ticketing and publishing knowledge articles to reduce informal support routing.
Operational coverage centers on the organizations IT and support functions across its Portugal operations and its roughly 140 employees, with the Freshservice application handling both internal IT requests and external inquiries via the website-facing portal. Governance evolution included formalizing ticket handling workflows and publishing a public self-service channel to concentrate support interactions within Freshservice.
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aguas Do Douro E Paiva IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at aguas Do Douro E Paiva
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by aguas Do Douro E Paiva Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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