AI Technology
70 Washington Rd.,
Princeton Junction, 8550, NJ,
United States
Princeton Junction, 8550, NJ,
United States
1 800-735-5040
Manufacturing
AI Technology Technographics
AI Technology Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AI Technology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 AI Technology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AI Technology has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AI Technology is running and its propensity to invest more and deepen its relationship with Zendesk , Google , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AI Technology revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AI Technology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI Technology Tech Stack and Enterprise Applications
AI Technology AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, AI Technology implemented Zendesk Chat on its corporate website to capture and manage web-based customer interactions. The deployment uses the Zendesk Chat web widget as the primary touchpoint, positioning Zendesk Chat within the Chatbots and Conversational AI category for customer-facing engagement. The implementation is focused on real-time messaging to handle order inquiries and technical questions common to a manufacturing firm, with inbound chat routed to the internal customer service team. Scope is limited to the public website and direct web traffic, reflecting a compact deployment suitable for a 50-employee organization.
Configuration centered on standard conversational capabilities such as live chat routing, proactive messaging, canned responses, and chat transcripts, consistent with Chatbots and Conversational AI workflows for small teams. Operational governance vested session handling and escalation protocols with the customer service group, and scripted response templates were established to standardize agent interactions. Integrations with backend systems are not specified in the available signal, therefore the implementation functions as a site-embedded conversational front-end managed by internal support operations.
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AI Technology Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, AI Technology adopted Google Workspace (Formerly Google G-Suite) as its cloud Collaboration platform for core business communication and document workflows. The company is a United States based manufacturing firm with approximately 50 employees, and the Google Workspace deployment is visible on their corporate website.
The Google Workspace implementation centers on standard Collaboration capabilities including Gmail for domain email, Google Drive for shared file storage, Google Docs, Sheets, and Slides for collaborative authoring, Google Calendar for scheduling, and Google Meet for virtual meetings. The environment is provisioned as a single Google Workspace organization linked to the company domain, enabling centralized account and identity management, shared drives for team content, and real time coauthoring to support engineering, operations, and administrative workflows.
Operational governance is managed through the Google Workspace admin console, with organization level user provisioning, group based access controls, and sharing policies to control external collaboration. Device and access controls are handled via the platform native administration features to support mobile and remote access, and rollout reflects an organization wide adoption pattern appropriate for a 50 person manufacturing firm. The use of Google Workspace (Formerly Google G-Suite) positions Collaboration as the primary platform for internal communication and document management at AI Technology.
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AI Technology eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, AI Technology implemented WooCommerce to deliver eCommerce capabilities on its public website. The deployment uses WooCommerce as the site commerce engine for product presentation, cart and checkout workflows, and order capture across its United States operations.
The implementation configures core eCommerce modules in WooCommerce including product catalog and SKU management, pricing rules and promotional coupons, inventory controls, checkout and payment routing, tax and shipping rule configuration, customer account management, and order management workflows. Configuration work is proportionate to a 50 employee manufacturing firm, focusing on catalog publishing, SKU attribution, and order-to-fulfillment orchestration.
The technical footprint is plugin based, with WooCommerce operating within the website content management environment and leveraging extension points for payment gateways, shipping providers, and analytics connectors. Operational ownership is aligned to commercial and operations teams for catalog updates, order processing, and customer support, while site administration and plugin management remain part of the web operations function.
Governance centers on catalog and pricing change controls, checkout configuration review, and order fulfillment process alignment, supported by role based access for product editors and order processors. The narrative reflects a pragmatic, website integrated WooCommerce implementation focused on standard eCommerce functions for a mid market manufacturing business.
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AI Technology CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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AI Technology IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at AI Technology
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AI Technology Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AI Technology IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AI Technology digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD AI Technology Technographics
AI Technology is a Manufacturing organization based in United States,
with around 50 employees and annual revenues of $6.0 million.
AI Technology operates a diverse technology stack with applications such as
Zendesk Chat, Google Workspace (Formerly Google G-Suite) and WooCommerce,
covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
AI Technology has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zendesk, Google and Automattic.
AI Technology recently adopted applications including
Constant Contact Email Marketing in 2022, WooCommerce in 2021 and Zendesk Service in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AI Technology’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AI Technology’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AI Technology technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.