AI Buyer Insights:

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● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

AIB Merchant Services
Location
10 Hanover Quay, Dublin Docklands,,
Dublin, D02 A2W8,
Ireland
Website
https://www.aibms.com/
Phone
353 0818 021 062
Artw industry
Banking and Financial Services
Employee
Revenue

AIB Merchant Services Technographics

AIB Merchant Services Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by AIB Merchant Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 134 AIB Merchant Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

AIB Merchant Services has purchased the following applications: Fiserv First Data Credit Card Processing and Payment Solution for Payment Processing in 2018, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2021, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems AIB Merchant Services is running and its propensity to invest more and deepen its relationship with Fiserv , Google , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing AIB Merchant Services revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AIB Merchant Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

AIB Merchant Services Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Fiserv Legacy Fiserv First Data Credit Card Processing and Payment Solution Payment Processing ERP Financial Management n/a 2018 2018
In 2018, AIB Merchant Services implemented Fiserv First Data Credit Card Processing and Payment Solution on its website to handle online card transactions. The Fiserv First Data Credit Card Processing and Payment Solution provides Payment Processing capabilities for web checkout and merchant acquiring workflows that route authorizations to the processor and manage settlement flows. The deployment emphasized standard Payment Processing functional modules including card authorization, capture and settlement, tokenization to reduce card data exposure, and transaction reporting for operational reconciliation. Configuration work focused on checkout integration points, payment routing rules and transaction lifecycle handling consistent with e-commerce payment gateway patterns. Integration is embedded in the AIB Merchant Services website checkout flow, connecting the web front end to Fiserv processing endpoints for real time authorization and capture. Operational scope centers on merchant acquiring and payments operations, with finance using transaction reports for reconciliation and customer support leveraging transaction status and dispute data for case handling. Governance included secure credential management, role based access for payments operations and controls aligned to PCI compliance expectations required for online card processing. Rollout and ongoing operation are structured around the website payment channel and the merchant services operational processes that own day to day transaction management.
Payment Processing ERP Financial Management 2021 2021
Payment Processing ERP Financial Management 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2024 2024
Marketing Automation CRM 2024 2024
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2015 2015
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2024 2024
Cloud Storage IaaS 2020 2020
Content Delivery Network IaaS 2024 2024
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Email Gateways (SEGs) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at AIB Merchant Services

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by AIB Merchant Services Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AIB Merchant Services IT executives and key decision makers. This section highlights AIB Merchant Services's latest recorded technology evaluations, including Oracle Hospitality OPERA Sales and Event Management (OSEM) for Event Management on 2025-11-30. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AIB Merchant Services digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD AIB Merchant Services Technographics
AIB Merchant Services is a Banking and Financial Services organization based in Ireland, with around 134 employees and annual revenues of $13.0 million.
AIB Merchant Services operates a diverse technology stack with applications such as Fiserv First Data Credit Card Processing and Payment Solution, Salesforce Chat (formerly Salesforce Live Agent) and Slack Connect, covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
AIB Merchant Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Fiserv and Salesforce.
AIB Merchant Services recently adopted applications including Hubspot CRM in 2024, Hubspot Marketing Automation in 2024 and Amazon EC2 in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AIB Merchant Services’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates AIB Merchant Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AIB Merchant Services technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.