Aicom Technographics
Aicom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aicom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Aicom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aicom has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2018, Google Tag Manager for Tag Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aicom is running and its propensity to invest more and deepen its relationship with Tawk.to , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aicom revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aicom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aicom Tech Stack and Enterprise Applications
Aicom AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Aicom deployed Tawk.to on its public website. Tawk.to is a Chatbots and Conversational AI application used to provide real-time visitor messaging and web chat for the Poland-based distribution company.
The implementation is a cloud-hosted widget embedded via a JavaScript snippet on Aicom's website, providing a browser-based agent console for staff to manage conversations. Functional capabilities align with the Chatbots and Conversational AI category, including live chat widget placement, canned responses, visitor presence indicators, basic routing and offline message capture. Configuration and operational scope focused on web customer engagement, with lightweight governance for agent access and predefined greetings, and the Aicom Tawk.to Chatbots and Conversational AI deployment maps directly to customer service and sales lead capture on the website.
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Aicom CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2019 | 2019 |
In 2019 Aicom implemented Google Tag Manager as its Tag Management solution on the company website in Poland. The implementation embedded a Google Tag Manager container across the site, centralizing client side tag orchestration, event trigger configuration and a data layer based approach for capturing page views and interaction events. The deployment footprint is web focused and sized for a 10 person distribution business, with the marketing and analytics functions in primary operational control.
Aicom configured tag firing rules, triggers and variables within Google Tag Manager to standardize event taxonomy and limit direct edits to site code, using role based access control in the Google Tag Manager interface for governance and change control. Operational practice included separate workspaces for testing and publishing workflows and documented tag definitions and trigger conditions to support ongoing maintenance by the internal team. This narrative links Aicom Google Tag Manager Tag Management to website analytics and digital marketing workflows, no additional named system integrations were specified.
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IT Decision Makers and Key Stakeholders at Aicom
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Aicom Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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