Windsor Locks, 6096, CT,
United States
Aiello Home Services Technographics
Aiello Home Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aiello Home Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 85 Aiello Home Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aiello Home Services has purchased the following applications: Sage Intacct for ERP Financial in 2018, Podium Interaction Management for Customer Engagement in 2019, Rollbar Error Tracking Platform for Apps Development in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aiello Home Services is running and its propensity to invest more and deepen its relationship with Sage , Podium Corp , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aiello Home Services revenues, which have grown to $17.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aiello Home Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aiello Home Services Tech Stack and Enterprise Applications
Aiello Home Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2018 | 2019 |
Aiello Home Services selected and deployed Sage Intacct in 2018 as a company-wide, cloud-based ERP Financial application to replace a legacy system. The implementation focused on integrating transactional and field-service data flows by connecting SuccessWare and ServiceTitan to Sage Intacct, centralizing financial records and cross-system transactions. Project work included comprehensive data analysis and validation to ensure accurate imports, identification of discrepancies for software engineering remediation, and preparation of detailed training documentation. Rollout and training targeted all company employees, indicating organization-wide operational scope across finance and field-service data integrations.
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Aiello Home Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Podium Corp | Legacy | Podium Interaction Management | Customer Engagement | CRM | n/a | 2019 | 2019 |
In 2019, Aiello Home Services implemented Podium Interaction Management on its website. Podium Interaction Management is deployed as a cloud hosted Customer Engagement application embedded in the public site to provide real time customer messaging and review solicitation at the digital entry point, centralizing inbound interactions for the business.
Configuration emphasized interaction management and customer messaging workflows using the Podium Interaction Management console to define message routing, templated responses, and review invitation flows. Operational coverage is focused on customer facing and operations teams at Aiello Home Services in the United States, with the website integration capturing leads and preserving interaction history for follow up. Governance activity included updating response workflows, assigning ownership for message triage, and formalizing processes for review outreach within existing service operations.
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Customer Experience | CRM |
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2021 | 2021 |
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Aiello Home Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rollbar | Legacy | Rollbar Error Tracking Platform | Apps Development | PaaS | n/a | 2020 | 2020 |
In 2020 Aiello Home Services deployed Rollbar Error Tracking Platform to instrument its public website. The Rollbar Error Tracking Platform is used in Apps Development to provide continuous error monitoring and operational visibility for the company web estate.
The implementation centers on standard Rollbar capabilities, including error aggregation, stack trace capture, real-time grouping of exceptions, environment tagging, and release-aware telemetry. Rollbar Error Tracking Platform instrumentation on the site suggests client-side JavaScript error capture is in place and that the platform is being used to correlate errors with releases and runtime context for triage.
Operational coverage is focused on the company website and supports engineering and web operations responsibilities for incident identification and debugging. Governance appears scoped to web application incident workflows, with Rollbar serving as the primary error signal for site reliability and developer-led remediation in the Apps Development function.
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Aiello Home Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Aiello Home Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Aiello Home Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President / CEO | CXO | Finance | ||||
| CFO | CXO | Finance | ||||
| General Manager | Manager | Finance | ||||
| Software Implementation Coordinator | Manager | IT |
Apps Being Evaluated by Aiello Home Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||