List of Alkami Customers
Plano, 75024, TX,
United States
Since 2010, our global team of researchers has been studying Alkami customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Alkami for Digital Banking from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Alkami for Digital Banking include: Mountain America Credit Union, a United States based Banking and Financial Services organisation with 3400 employees and revenues of $1.00 billion, First Technology Federal Credit Union, a United States based Banking and Financial Services organisation with 1700 employees and revenues of $431.0 million, Baxter Credit Union, a United States based Banking and Financial Services organisation with 1000 employees and revenues of $200.0 million, Gate City Bank, a United States based Banking and Financial Services organisation with 770 employees and revenues of $190.0 million, Municipal Credit Union, a United States based Banking and Financial Services organisation with 430 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using Alkami, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Alkami customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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138 Towpath Credit Union | Banking and Financial Services | 47 | $5M | United States | Alkami | Alkami | Digital Banking | 2025 | n/a |
In 2025, Towpath Credit Union completed a full conversion to Alkami, deploying the Alkami Digital Banking Platform as its primary application in the Digital Banking Solutions category. The Ohio based credit union implemented the cloud native Alkami application across digital channels, loan origination, document management, and core adjacent workflows to deliver a unified member experience and modernized front end.
The implementation centered on Alkami’s Digital Banking Platform and its Data & Marketing Solution, with configuration of real time behavioral insights to drive targeted, needs based campaigns. Functional capabilities brought online included integrated card controls, SavvyMoney credit score monitoring, transaction enrichment, account aggregation, and e document adoption workflows, aligned to retail banking, lending, marketing, and member services functions.
Operational coverage extended to marketing led campaign orchestration and lending origination touchpoints, where Alkami’s Data & Marketing Solution was used to power offers such as auto loan recapture and debt consolidation. The deployment connected member engagement data to product promotion and enrollment processes, enabling more timely offers and improved cross sell pathways while keeping member service and local relationship models intact.
Governance and rollout were led by Towpath executive leadership and product teams, with a full scale cutover approach to platform activation and subsequent staged campaign and feature rollouts. Since the Alkami Digital Banking Platform launch, Towpath reported over 800 members switching to e documents, an estimated 2.6 million dollars in auto loan business attributed to targeted campaigns, a rise in product adoption from 1.7 to 2.45 products per member, revenue up 15 percent year over year, and an improved efficiency ratio. Alkami’s platform certification by J.D. Power in 2024 and 2025 was cited as part of the vendor credibility supporting the initiative.
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AdelFi Credit Union | Banking and Financial Services | 107 | $33M | United States | Alkami | Alkami | Digital Banking | 2025 | n/a |
In 2025 AdelFi Credit Union implemented the Alkami Digital Banking Platform to advance its member-facing capabilities and to adopt a modern Digital Banking Solutions offering. The deployment leverages Alkami’s cloud-based architecture to provide a secure, data-driven foundation that supports the credit union’s objective of meeting members where they are digitally and seamlessly.
The implementation included Alkami’s Digital Banking module, the Data & Marketing Solution, and advanced automated clearing house ACH functionality, delivered as an integrated platform. Configuration prioritized a flexible user interface and UI UX excellence to support both retail and business banking workflows, while the Data & Marketing Solution was established to deliver actionable insights for more targeted member engagement.
Operational coverage spans retail and business banking channels, member services, payments including ACH processing, and marketing and engagement functions, aligning platform capabilities with front-office and digital channel operations. The rollout incorporates account opening and payment security capabilities that are part of Alkami’s broader solution set, enabling cohesive orchestration of onboarding, payments, and personalization across mobile and web.
Governance and rollout were characterized by close collaboration between AdelFi and Alkami, with AdelFi citing a clear vision and a collaborative project approach that emphasized ongoing enhancements and enriched features. AdelFi highlighted the platform’s business banking capabilities and the Data & Marketing Solution as central to anticipating member financial needs and strengthening member relationships, and Alkami’s J.D. Power recognition for its mobile platform complements the deployment narrative.
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Advantage One Credit Union | Banking and Financial Services | 52 | $12M | United States | Alkami | Alkami | Digital Banking | 2020 | n/a |
In 2020 Advantage One Credit Union implemented Alkami as its digital banking platform, deploying Alkami in the Digital Banking Solutions category to modernize member-facing channels. The initiative was part of a nearly two-year program that combined a new digital front end with a core processing conversion, and the project plan prioritized a coordinated launch date of June 1st.
The implementation centered on online and mobile banking capabilities typical of Digital Banking Solutions, with configuration work focused on the mobile app environment, account servicing workflows, secure authentication, and member experience personalization. Advantage One executed a structured testing and validation regimen prior to go live, which Alkami representatives cited as a primary factor in the smooth virtual launch.
Alkami Technology, Inc. was partnered with Symitar to align the Alkami platform with core processing changes, coordinating data conversion and reconciliation between the digital channels and the core system. Operational coverage included member-facing channels and back office account synchronization, and the deployment sequence relied on sustained collaboration across both vendor teams and Advantage One staff to finalize integration points and cutover windows.
Governance and rollout were driven by months of conference calls and collaborative planning, with phased validation cycles and a remote launch execution model. The client reported an adoption rate over 40 percent for the new mobile app in the first week, Alkami noted the virtual launch ran smoothly, and internal leadership framed the transition as a meaningful uplift to member experience with strong staff contributions to testing and delivery.
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Baxter Credit Union | Banking and Financial Services | 1000 | $200M | United States | Alkami | Alkami | Digital Banking | 2021 | n/a |
In 2021, Baxter Credit Union implemented Alkami as its Digital Banking platform on its public website. Alkami was provisioned to deliver the customer-facing online banking and account servicing experience for the credit union's membership, and the deployment centers on web channel delivery for retail members.
The Alkami implementation configures core Digital Banking capabilities typical for the category, including authenticated account access, balance and transaction viewing, funds transfer and internal payments workflows, bill pay and secure messaging, and mobile responsive delivery for web channels. Configuration emphasized user authentication and session management, UI integration into Baxter Credit Union web templates, and aligning Alkami front-end components with the institution's branding and navigation.
Operational scope covers retail digital channels and customer service touchpoints tied to the public website, supporting member self-service for everyday banking functions. Governance was structured across digital channels, IT operations, and front-line customer service to manage content, authentication policies, and ongoing configuration, with the website serving as the primary rollout and integration point for Alkami.
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Bethpage Federal Credit Union | Banking and Financial Services | 850 | $92M | United States | Alkami | Alkami | Digital Banking | 2016 | n/a |
In 2016 Bethpage Federal Credit Union implemented the Alkami ORB Platform as its Digital Banking solution through Open Technology Solutions, the CUSO provisioning the platform to member credit unions. The deployment used Alkami as a SaaS offering and positioned Alkami ORB Platform to deliver a unified digital channel experience across web and mobile for Bethpage Federal Credit Union members.
The Alkami ORB Platform implementation encompassed core Digital Banking capabilities including retail and business online banking, mobile banking, bill pay, personal finance management, Person-to-Person payments, and marketing functionality. The platform includes an integrated content management system for one-to-one product marketing and cross sell, and a flexible extensibility model that allows the credit union to build custom apps and product extensions.
Architecturally the ORB Platform is described as highly scalable and distributed, enabling support for growing user bases, and the implementation explicitly integrated with the Fiserv DNA core system used by the credit union. The rollout delivered a consistent user interface across devices and consolidated disparate alert platforms to create a single, unified member engagement layer across retail, business and mobile channels.
Governance and operational changes focused on channel consistency and targeted marketing enabled by the integrated CMS, with institution-level customization managed through the CUSO delivery model. Bethpage FCU and its peers expected the Alkami ORB Platform to increase member engagement and act as an acquisition tool while providing the flexibility to add new features and integrations over time.
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Banking and Financial Services | 80 | $8M | United States | Alkami | Alkami | Digital Banking | 2025 | n/a |
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Banking and Financial Services | 150 | $15M | United States | Alkami | Alkami | Digital Banking | 2024 | n/a |
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Banking and Financial Services | 1700 | $431M | United States | Alkami | Alkami | Digital Banking | 2018 | n/a |
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Banking and Financial Services | 770 | $190M | United States | Alkami | Alkami | Digital Banking | 2024 | n/a |
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Banking and Financial Services | 470 | $60M | United States | Alkami | Alkami | Digital Banking | 2021 | n/a |
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Buyer Intent: Companies Evaluating Alkami
- 1st Advantage Federal Credit Union, a United States based Banking and Financial Services organization with 150 Employees
- Digital Federal Credit Union, a United States based Banking and Financial Services company with 1500 Employees
- Scientia Fintech Insights, a United Kingdom based Professional Services organization with 50 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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