American International Group (UK)
58 Fenchurch Street,
London, EC3M 4AB,
United Kingdom
London, EC3M 4AB,
United Kingdom
44 20 7954-7000
Insurance
American International Group (UK) Technographics
American International Group (UK) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American International Group (UK) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1028 American International Group (UK) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American International Group (UK) has purchased the following applications: SAP S/4 HANA for ERP Financial in 2016, Benefex Cloud8 BEAM at WorkTM for Benefits Administration in 2020, Duck Creek Rating for Insurance Pricing and Rating Engine in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American International Group (UK) is running and its propensity to invest more and deepen its relationship with SAP , Benefex, a Zellis Company , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American International Group (UK) revenues, which have grown to $256.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American International Group (UK) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American International Group (UK) Tech Stack and Enterprise Applications
American International Group (UK) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, AIG UK migrated from SAP ERP ECC 6.0 to SAP S/4 HANA. The SAP S/4 HANA implementation acted as the central ERP Financial platform for the EMEA finance organization, aligning general ledger, treasury, tax and regulatory reporting processes under a single SAP S/4 HANA architecture.
The deployment focused on core financial accounting and GL harmonization, master data management for global and regional GL hierarchies, and the development of cash flow reporting using direct methodology. SAP S/4 HANA workstreams included data provisioning for IFRS, UK GAAP, audit and regulatory returns, and configuration efforts that supported reconciliations between Financial Statement Line items and GL balances.
Integration work explicitly tied SAP S/4 HANA to the existing SAP BI landscape, including SAP Business Intelligence 7.0, SAP BusinessObjects reporting, SAP Data Services and an initial BW on HANA migration phase. The program also reconciled transactional data with third party reinsurance systems and FSL posting flows, and delivered HANA models developed in HANA Studio to support Property and Casualty specific reporting requirements for the FSMG EMEA regions.
Governance and rollout for the EMEA scope included EMEA testing and approvals, a single point of contact for GL master data changes with the Global MDM team, and a structured remediation process for BI data inconsistencies. The project delivered reusable extraction logic, SI pack reports for UK and Nordic regions, PRA returns support and ongoing incident coordination between global support and technical teams, reflecting a tightly integrated financial reporting and data provisioning posture centered on SAP S/4 HANA.
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ERP Financial | ERP |
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2013 | 2013 |
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American International Group (UK) HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefex, a Zellis Company | Legacy | Benefex Cloud8 BEAM at WorkTM | Benefits Administration | HCM | n/a | 2020 | 2020 |
In 2020, AIG UK deployed Benefex Cloud8 BEAM at WorkTM as a cloud-hosted employee benefits portal accessible from its website. The deployment is cataloged under Benefits Administration and positions Benefex Cloud8 BEAM at WorkTM as the primary system for benefits enrollment and employee-facing benefits communications for the UK organization.
The implementation leverages a cloud SaaS architecture provided by Benefex Cloud8, delivering a web-accessible employee self-service portal, enrollment workflows, benefits communication and education capabilities, eligibility rule configuration, and standard reporting and analytics typical of Benefits Administration solutions. Configuration emphasis is on role-based administrative consoles for HR and Total Rewards teams, and on end user flows for open enrollment and lifecycle events.
Operational coverage is focused on AIG UK, supporting HR and benefits administration functions across its UK employee population. Governance is implemented through centralized administration and role-based access controls to manage plan configuration and employee data, and the portal is provisioned on AIG UK’s public benefits gateway for employee access.
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Core HR | HCM |
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2015 | 2015 |
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Employee Self Service | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2015 | 2015 |
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American International Group (UK) ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Rating | Insurance Pricing and Rating Engine | ERP Services and Operations | n/a | 2013 | 2013 |
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American International Group (UK) AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Intelligent Process Automation | AI-Powered Application |
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2016 | 2016 |
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Speech Recognition AI | AI-Powered Application |
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2015 | 2015 |
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American International Group (UK) Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2014 | 2014 |
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American International Group (UK) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2010 | 2010 |
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Collaboration | Collaboration |
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2010 | 2010 |
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American International Group (UK) Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2016 | 2016 |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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American International Group (UK) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2022 | 2023 |
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Call Center | CRM |
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2010 | 2010 |
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Call Center | CRM |
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2010 | 2010 |
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Call Center | CRM |
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2010 | 2010 |
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Call Tracking and Recording | CRM |
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2012 | 2013 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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American International Group (UK) Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2013 | 2013 |
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American International Group (UK) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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American International Group (UK) CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at American International Group (UK)
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Portfolio Management | CXO | Operations | |
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Managing Director - Chief Investment Officer (CIO) - EMEA | CXO | Operations | |
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Head of Global Contact Centers | Director | Customer Service | |
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Customer Conduct Director | Director | Customer Service | |
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Director, Customer Relations | Director | Customer Service | |
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Head of Client & Broker Engagement | Director | Customer Service | |
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Client Director | Director | Customer Service | |
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Client Director | Director | Customer Service | |
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Chief Information Officer for Finance Technology | CXO | IT | |
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Chief Actuary - Global Pricing | CXO | Risk | |
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Technical Pricing Actuary | Non Manager | Risk | |
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Global Pricing Actuarial Analyst | Non Manager | Risk | |
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Global Head of Pricing Management Information & Rate Monitoring | Director | Risk | |
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Chief Underwriting Officer, EMEA Financial Lines | CXO | Finance | |
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Apps Being Evaluated by American International Group (UK) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from American International Group (UK) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the American International Group (UK) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD American International Group (UK) Technographics
American International Group (UK) is a Insurance organization based in United Kingdom,
with around 1028 employees and annual revenues of $256.0 million.
American International Group (UK) operates a diverse technology stack with applications such as
SAP S/4 HANA, Benefex Cloud8 BEAM at WorkTM and Duck Creek Rating,
covering areas like ERP Financial, Benefits Administration and Insurance Pricing and Rating Engine.
American International Group (UK) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Benefex, a Zellis Company and Duck Creek Technologies.
American International Group (UK) recently adopted applications including
Genesys Cloud CX in 2022, Adobe Experience Cloud in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of American International Group (UK)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates American International Group (UK)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete American International Group (UK) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.