Aiico Capital
12 Churchgate Street, Victoria Island,
Lagos, 100001,
Nigeria
Lagos, 100001,
Nigeria
234 70 305 880
Professional Services
Aiico Capital Technographics
Aiico Capital Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aiico Capital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Aiico Capital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aiico Capital has purchased the following applications: Callbell Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2016, Hotjar for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aiico Capital is running and its propensity to invest more and deepen its relationship with Callbell , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aiico Capital revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aiico Capital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aiico Capital Tech Stack and Enterprise Applications
Aiico Capital AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Callbell | Legacy | Callbell Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Aiico Capital deployed Callbell Chat on its website, adopting the Callbell Chat application within the Chatbots and Conversational AI category to provide real-time customer messaging on its public web presence. The deployment is explicit to the company website and positions Callbell Chat as the primary conversational touchpoint for external inquiries.
The implementation centers on an embedded web chat widget configured with conversational flows and reusable response templates to capture and qualify inbound leads and service questions. Functional modules implemented follow Chatbots and Conversational AI patterns, including automated greeting and routing logic, an operator inbox for live agent handoff, and message threading to preserve dialogue context during multi-message exchanges.
Operational coverage targets customer-facing business functions for Aiico Capital in Nigeria, scaled to a small team environment consistent with the company size of 15 employees. Governance and workflow changes focused on centralizing web inquiries into the chat channel, defining response templates and escalation rules, and assigning a small set of operators to manage live conversations and follow up on qualified leads.
From an architecture perspective the Callbell Chat implementation uses a cloud-hosted conversational SaaS model, embedded on site pages via client-side script, with a managed backend that delivers messages to the operator interface. Callbell Chat is referenced by name throughout the deployment narrative to clarify the relationship Aiico Capital Callbell Chat Chatbots and Conversational AI customer engagement.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Aiico Capital Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Aiico Capital implemented Microsoft 365 to provide a cloud-first Collaboration platform for its 15-person professional services firm in Nigeria. The deployment established a single Microsoft 365 tenant to centralize core collaboration services and user identity for the organization.
Configuration emphasized standard Collaboration capabilities, with Microsoft 365 supporting Exchange Online mailboxes for corporate email, Microsoft Teams for meetings and chat, SharePoint Online and OneDrive for document storage and co-authoring, and Office Online for productivity. Microsoft 365 is also surfaced on their public website, indicating use of tenant-hosted services or content delivery tied to the corporate site. The implementation operates firm-wide across business functions including internal communications, document management, and knowledge sharing, with tenant-level administration and user provisioning governing access and collaboration workflows.
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Collaboration | Collaboration |
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2022 | 2022 |
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Aiico Capital CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Aiico Capital deployed Hotjar on its public website to instrument customer behavior across its digital storefront. The implementation consisted of embedding the Hotjar JavaScript snippet site wide to capture session recordings and heatmaps, establishing a data capture layer for on-page analytics within the Customer Experience category. Aiico Capital deployed Hotjar to support marketing and user experience analysis across its customer-facing touchpoints, reflecting a compact deployment footprint appropriate for a 15 person professional services firm headquartered in Nigeria.
Hotjar was configured to surface core Customer Experience capabilities such as session replay, heatmaps, conversion funnel visualization, and on-site feedback widgets to inform UX and marketing decisions. Operational ownership and governance were kept lightweight and internal, oriented around web team or marketing reviews and standard web privacy controls for data capture. The relationship is explicit, Aiico Capital using Hotjar as a Customer Experience application to improve digital engagement and inform product and marketing workflows.
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2021 | 2021 |
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Aiico Capital PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Aiico Capital IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Aiico Capital
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Aiico Capital Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aiico Capital IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aiico Capital digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Aiico Capital Technographics
Aiico Capital is a Professional Services organization based in Nigeria,
with around 15 employees and annual revenues of $1.0 million.
Aiico Capital operates a diverse technology stack with applications such as
Callbell Chat, Microsoft 365 and Hotjar,
covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
Aiico Capital has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Callbell, Microsoft and Contentsquare.
Aiico Capital recently adopted applications including
Hubspot Live Chat in 2022, HubSpot Conversations in 2022 and Slack Connect in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aiico Capital’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Aiico Capital’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aiico Capital technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.