Silver Spring, 20910, MD,
United States
Aiim Technographics
Aiim Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aiim and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Aiim employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aiim has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015, HubSpot CMS for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aiim is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Crazy Egg or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aiim revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aiim intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aiim Tech Stack and Enterprise Applications
Aiim AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Aiim implemented Hubspot Live Chat on its public website. The deployment is categorized as Chatbots and Conversational AI and was provisioned to support web-based visitor engagement for the 60-employee professional services firm.
Hubspot Live Chat was configured as an embedded website widget with proactive messaging, canned responses, and routing logic aligned to marketing and client services workflows. Governance and operational ownership sit with marketing and client services teams, who maintain response templates and manage human handoffs, while conversational flows are tuned as part of ongoing content and workflow management. The implementation scope is the corporate website, focused on lead capture and initial client inquiry triage using Chatbots and Conversational AI capabilities.
|
Aiim Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Aiim implemented Microsoft 365 to provide Collaboration capabilities across its U.S. professional services operations. Microsoft 365 was surfaced on their website to enable content access and to link web-published resources with internal collaboration workflows.
The implementation centered on standard Microsoft 365 functionality, including Exchange Online for email, SharePoint Online document libraries for content management, and Microsoft Teams for synchronous collaboration, supporting editorial and knowledge management workflows. Governance activities focused on centralizing document permissions and publishing workflows to align website content with internal authoring and review processes, and the solution was positioned to support marketing, content publishing, and internal knowledge sharing as part of Aiim Microsoft 365 Collaboration.
|
Aiim Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | HubSpot CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021 Aiim implemented HubSpot CMS as its primary Web Content Management platform for its public website. The HubSpot CMS instance provides content authoring, page template management, blog and landing page publishing, and form-driven content capture to support marketing and member communications. The implementation emphasizes hosted delivery and built-in content staging and on-page SEO controls provided by HubSpot CMS.
Operational scope covers marketing, membership communications, and web editorial teams who manage content updates and campaign landing pages within the Web Content Management environment. Configuration work centered on template standardization, reusable content modules and editorial workflows to accelerate publishing and maintain brand consistency. Governance is organized around centralized editorial ownership and role-based CMS access to control content approval and publishing.
|
Aiim CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2007 | 2007 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Aiim ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2013 | 2013 |
|
Aiim IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Aiim
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Aiim Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||