Aiken, 29801, SC,
United States
Aiken County Government Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Aiken County Government and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Aiken County Government employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aiken County Government has purchased the following applications: IBM AS/400 for ERP Financial in 1999, Teamup Calendar for Online Meeting Scheduling in 2019, Barracuda Email Security Gateway for Secure Email Gateways (SEGs) in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aiken County Government is running and its propensity to invest more and deepen its relationship with IBM , Teamup Solutions , Barracuda Networks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aiken County Government revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aiken County Government intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM AS/400 | ERP Financial | ERP Financial Management | n/a | 1999 | 2000 |
In 1999 Aiken County Government implemented IBM AS/400 as an ERP Financial application. The deployment centralized taxpayer account handling and transaction processing to support courteous customer service delivered by phone, e-mail, and in person by county staff.
IBM AS/400 was configured to process payments received through the mail and in person, applying multiple payment methods within the 400 system and recording financial transactions for county records. Functional capabilities emphasized payment processing workflows, accounts receivable posting, taxpayer account lookup, and navigation of delinquent tax inquiry screens so staff could locate and reconcile taxpayer balances and delinquencies.
Operational coverage focused on customer service representatives and finance personnel who use IBM AS/400 to assist taxpayers and other departments with questions regarding delinquent tax information and payment application. Governance and day to day procedure integration centered on embedding payment receipt and inquiry processes into staff workflows, positioning the ERP Financial system as the authoritative source for tax receivable status and transaction records.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamup Solutions | Legacy | Teamup Calendar | Online Meeting Scheduling | Collaboration | n/a | 2019 | 2019 |
In 2019, Aiken County Government deployed Teamup Calendar as an Online Meeting Scheduling solution on its public website to manage citizen-facing appointments and event listings. The Teamup Calendar implementation is surfaced through embedded calendar pages on aikencountysc.gov, providing a public scheduling channel for county services while preserving administrative controls for staff.
Configuration emphasizes shared calendar structures and role-based permissioning, using multiple sub-calendars to separate appointment types and operational areas. The implementation leverages event type configuration, time-slot booking workflows, public share links and read versus write access controls to support common online meeting scheduling functions, and Teamup Calendar is presented as the central scheduling interface for those workflows.
Operational coverage spans county departments and public service units that require web-accessible appointment booking, with administrative accounts assigned to scheduling staff for calendar maintenance and event moderation. Governance focuses on calendar ownership, access link management and standardized event categorization to ensure consistent public scheduling behavior across Aiken County, while the Teamup Calendar instance remains the visible scheduling layer on the county website.
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Barracuda Networks | Legacy | Barracuda Email Security Gateway | Secure Email Gateways (SEGs) | CyberSecurity | n/a | 2020 | 2020 |
In 2020, Aiken County Government implemented Barracuda Email Security Gateway under the Secure Email Gateways (SEGs) category. The Barracuda Email Security Gateway is referenced on the Aiken County website, indicating it functions at the organization perimeter to filter and inspect county email traffic. The implementation is positioned as a gateway layer responsible for SMTP ingress and egress control for county email domains.
Configuration aligns with typical Secure Email Gateways (SEGs) capabilities, including spam and phishing detection, malware scanning, attachment and content controls, centralized quarantine, and policy management. Administration is expressed through centralized policy controls and quarantine review workflows to support county administrative and public facing communications. The narrative centers on Barracuda Email Security Gateway as the county's email security control, providing a single point of policy enforcement for email traffic.
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