Sheffield, S2 5QX,
United Kingdom
Airship Services Technographics
Airship Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Airship Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Airship Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Airship Services has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Airship Hospitality CRM for CRM in 2018, Pathwire Mailgun for Transactional Email in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Airship Services is running and its propensity to invest more and deepen its relationship with Google , Airship Services Ltd , Pipedrive or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Airship Services revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Airship Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Airship Services Tech Stack and Enterprise Applications
Airship Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Airship Services adopted Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment supports the company’s 40-person professional services operations in the United Kingdom and is applied across core business functions including email, document collaboration, scheduling, and virtual meetings.
Google Workspace (Formerly Google G-Suite) was provisioned as a cloud-hosted SaaS environment using Gmail, Google Drive, Google Docs, Google Calendar, and Google Meet capabilities, configured under Airship Services’ domain for centralized account and identity management. Standard collaboration workflows such as shared drives, real-time document co-authoring, calendar sharing, and group access controls were implemented to support project delivery and internal communications.
Administration is managed through the Google Workspace admin console with centralized account provisioning and domain level security and email routing settings, aligning governance to a small enterprise operating model. The vendor presence is visible on Airship Services’ website, indicating Google Workspace is used in both customer facing and internal collaboration contexts.
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Airship Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Airship Services Ltd | Legacy | Airship Hospitality CRM | CRM | CRM | n/a | 2018 | 2018 |
In 2018, Airship Services implemented Airship Hospitality CRM, categorized as CRM. The deployment surfaces Airship Hospitality CRM on the company website to capture guest leads and consolidate hospitality contact records. The implementation supports a 40-employee professional services firm headquartered in the United Kingdom, aligning web intake with centralized customer management.
Configuration emphasized contact and guest profile management, booking and reservation lifecycle tracking, and campaign list segmentation consistent with CRM functional modules. Airship Hospitality CRM was configured to embed forms and capture workflows on the public site so inbound leads flow directly into centralized records, and automation was applied for lead routing and activity logging to support sales and customer success workflows. The setup reflects common CRM capabilities including profile consolidation, interaction history, and basic campaign orchestration.
Operational coverage focused on sales, marketing and client services teams within the UK, with the website serving as the primary front end for guest acquisition and the CRM as the record of truth for customer interactions. Governance centered on contact data hygiene, role based access controls and standardized tagging for hospitality segments to maintain data quality and operational consistency. Airship Hospitality CRM is the central application referenced for customer engagement and hospitality relationship management.
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CRM | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2018 | 2018 |
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Airship Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire Mailgun | Transactional Email | PaaS | n/a | 2017 | 2017 |
In 2017, Airship Services implemented Pathwire Mailgun for Transactional Email on its website. The deployment integrated Pathwire Mailgun as the primary engine for website-triggered customer communications and client-facing notifications, centralizing SMTP relay and HTTP API sending for automated message flows. Configuration used Pathwire Mailgun template management and routing features to manage event-driven sends and to separate transactional messages from other email traffic. Pathwire Mailgun was established as the Transactional Email application supporting site-originated notifications and operational alerts.
Technical implementation leveraged standard Transactional Email capabilities, including SMTP and API-based sending, template management, inbound routing and webhook event handling for delivery and engagement events, and domain authentication controls such as DKIM and SPF to support deliverability and sender reputation. Operational scope focused on website workflows and internal notification processes used by the professional services team, with administration centered on message templates, suppression list controls, and event monitoring. Governance activities emphasized sender domain configuration, suppression and bounce handling, and webhook instrumentation to feed delivery events into internal logs or support workflows. The implementation uses Pathwire Mailgun on their website to orchestrate transactional email traffic for Airship Services.
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Transactional Email | PaaS |
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2017 | 2017 |
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Airship Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Airship Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Airship Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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