Ajman Free Zone
Sheikh Rashid Bin Saeed Al Maktoum St,
Ajman, x,
United Arab Emirates
Ajman, x,
United Arab Emirates
971 6701 1555
Government
Ajman Free Zone Technographics
Ajman Free Zone Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ajman Free Zone and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Ajman Free Zone employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ajman Free Zone has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, Oracle Cloud HCM for Core HR in 2018, LiveChat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ajman Free Zone is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ajman Free Zone revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ajman Free Zone intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ajman Free Zone Tech Stack and Enterprise Applications
Ajman Free Zone ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018, Ajman Free Zone implemented Oracle Cloud ERP as part of a broader Oracle Cloud Applications program targeting back office modernization and service delivery for businesses operating in the Emirate. The deployment is anchored on the ERP Financial category and was announced alongside a parallel deployment of Oracle HCM Cloud to address both finance and human capital management needs across the authority.
The implementation focused on Oracle Cloud ERP financial management capabilities, including general ledger, accounts payable, accounts receivable, and procurement functions, with automation to accelerate transactional processing and strengthen financial controls. Oracle Cloud ERP was configured to support streamlined workflows and end to end process orchestration, aligned with Ajman Free Zone priorities to simplify processes and enhance capacity.
Operational coverage explicitly includes finance and HR functions through the combined Oracle Cloud ERP and Oracle HCM Cloud footprint, enabling tighter linkage between payroll, workforce management, and financial reporting. The program is positioned to serve Ajman Free Zone internal operations and to provide a digital economy ready platform for public and private sector customers, reinforcing customer engagement and service delivery.
Governance and rollout emphasize an end to end transformation approach, with leadership framing the initiative around process simplification, automation and business agility. Outcomes articulated in the announcement include accelerated processes with automation, lowered operating costs, simplified processes, improved employee engagement and the ability to deliver innovative services, all delivered through Oracle Cloud ERP and the Oracle Cloud Applications suite.
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Ajman Free Zone HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2018 | 2019 |
In 2018, Ajman Free Zone implemented Oracle Cloud HCM as part of a broader Oracle Cloud Applications adoption that also included Oracle ERP Cloud. Oracle Cloud HCM is being used to establish a centralized Core HR foundation for the authority responsible for promoting the Emirate of Ajman as a business destination.
The implementation centers on Core HR capabilities, including centralized employee records, organizational modeling, HR transactions automation, talent and performance management workflows, and payroll interfaces commonly associated with enterprise human capital management. Configuration emphasized streamlined HR processes and automation to support employee lifecycle events and workforce administration.
The Oracle Cloud HCM deployment is integrated with Oracle ERP Cloud to align HR data with financial and operational processes, extending operational coverage across HR and finance functions within Ajman Free Zone. The scope encompasses the authority's internal departments and the services it provides to public and private sector organizations in the United Arab Emirates, aiming to simplify service delivery and standardize HR-data driven workflows.
Governance and rollout are positioned as an end-to-end transformation effort to create an intuitive and seamless technology infrastructure, with explicit objectives to accelerate process automation, drive business agility, enhance capacity, lower costs, and improve employee engagement as stated by Ajman Free Zone leadership. Oracle Digital framed the program as enabling a digital economy ready platform, and Oracle Cloud HCM is the Core HR component at the center of that program.
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Ajman Free Zone AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Ajman Free Zone implemented LiveChat on its public website. Ajman Free Zone implemented LiveChat under the Chatbots and Conversational AI category to provide a web‑embedded conversational layer for customer service and website visitor engagement, positioning Ajman Free Zone LiveChat Chatbots and Conversational AI to capture and route inbound inquiries from the public site.
The deployment centers on a browser-based LiveChat widget, an agent console for real-time conversations, and an administrative console for configuration of routing rules, canned responses, chat transcripts, and session-level analytics, reflecting standard functional modules in Chatbots and Conversational AI. Operational ownership was aligned to digital services and customer support functions to manage routing, transcript retention, and conversational workflows, with the implementation focused on embedding the LiveChat application into the website front end and centralizing web inquiry handling into the organization’s agent workspace.
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Ajman Free Zone Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2021 | 2021 |
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Ajman Free Zone Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Web Content Management | Content Management |
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2019 | 2019 |
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Ajman Free Zone CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Ajman Free Zone IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Ajman Free Zone CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ajman Free Zone
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Finance Director | Director | Finance | |
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Technology Executive Director | Director | IT | |
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Director of Procurement & Contracts Department | Director | Procurement | |
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Information Technology Project Analyst | Manager | IT | |
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Information Technology Support Specialist | Manager | IT | |
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Apps Being Evaluated by Ajman Free Zone Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ajman Free Zone IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ajman Free Zone digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Ajman Free Zone Technographics
Ajman Free Zone is a Government organization based in United Arab Emirates,
with around 400 employees and annual revenues of $50.0 million.
Ajman Free Zone operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM and LiveChat,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Ajman Free Zone has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and LiveChat, Inc..
Ajman Free Zone recently adopted applications including
Microsoft 365 in 2021, Xandr Invest (ex AppNexus DSP) in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ajman Free Zone’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ajman Free Zone’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ajman Free Zone technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.