Tirana, 1001,
Albania
Ak Invest Technographics
Ak Invest Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ak Invest and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Ak Invest employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ak Invest has purchased the following applications: Hotjar for Customer Experience in 2022, Pathwire Mailgun for Transactional Email in 2019, Cloudflare CDN for Content Delivery Network in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ak Invest is running and its propensity to invest more and deepen its relationship with Contentsquare , Intuit , Sinch or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ak Invest revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ak Invest intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ak Invest Tech Stack and Enterprise Applications
Ak Invest CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Ak Invest implemented Hotjar on their website to capture qualitative analytics within the Customer Experience category. The Hotjar deployment instruments customer-facing pages with client-side tracking to collect session recordings, heatmaps, on-site surveys, and feedback widgets, enabling direct observation of user behavior and friction points on the public website. Installation uses Hotjar’s lightweight JavaScript snippet to perform page-level event capture and feedback collection without reference to backend integrations.
The scope of the implementation centers on the public website and supports marketing, product, and UX workflows for the 30-employee banking firm, aligning Customer Experience monitoring with front-end digital operations. Operational governance is consolidated around the web or digital team, which configures session capture, survey rollouts, and heatmap targeting, and Hotjar provides qualitative visibility to inform iterative content and UX adjustments.
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Marketing Automation | CRM |
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2019 | 2019 |
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Ak Invest PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire Mailgun | Transactional Email | PaaS | n/a | 2019 | 2019 |
In 2019, Ak Invest implemented Pathwire Mailgun for Transactional Email on their corporate website. The deployment integrates Pathwire Mailgun directly with the website to drive automated outbound transactional messages used for customer account notifications, confirmations, and other web triggered communications.
The implementation uses standard Transactional Email functional components such as API and SMTP sending, template management, event webhooks, and suppression and deliverability controls common to the category. Operational coverage is focused on customer communications and web-driven workflows for the Albania based banking and financial services firm, centralizing email send orchestration and template governance for site initiated transactions.
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Ak Invest IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2022 | 2022 |
In 2022, Ak Invest deployed Cloudflare CDN to accelerate and secure its public website. The implementation uses Cloudflare CDN as a Content Delivery Network to provide edge caching of static assets, HTTPS termination, and global edge delivery for web content, configured to perform origin pull from the company web host. Configuration work focused on caching rules, TTL management, cache purging and content invalidation, and TLS profile enforcement, leveraging standard CDN capabilities such as HTTP/2 support and edge-based request routing. The Cloudflare CDN implementation is presented as the primary delivery layer for the site, with control plane operations handled through the Cloudflare console.
Operational scope is limited to Ak Invests public-facing website and associated web assets, aligning with the needs of a small banking and financial services firm based in Albania. Governance centered on DNS updates to route traffic to Cloudflare, defined cache and security policies managed by the internal web operations team, and monitoring of edge events and security alerts through the Cloudflare dashboard. The deployment reflects common Content Delivery Network workflows for companies of this scale, emphasizing centralized edge delivery, origin load reduction, and edge-level security controls.
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IT Decision Makers and Key Stakeholders at Ak Invest
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Apps Being Evaluated by Ak Invest Executives
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