Everett, 02149-4716, MA,
United States
AK Services Technographics
AK Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AK Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 AK Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AK Services has purchased the following applications: Microsoft 365 for Collaboration in 2020, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AK Services is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AK Services revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AK Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AK Services Tech Stack and Enterprise Applications
AK Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, AK Services deployed Microsoft 365 to establish a Collaboration platform across the organization. The implementation is used across the company's public website and internal operations, enabling unified communication and cloud document access for all employees. Deployment was provisioned as a single Microsoft 365 tenant sized for a 10-person business, aligning the application with core business functions such as project coordination, client communications, and office administration. The company operates from the United States and adoption covers all staff members.
Configuration emphasized Collaboration capabilities within Microsoft 365, including Exchange Online for email, Microsoft Teams for chat and meetings, OneDrive for personal file sync, and SharePoint for shared document libraries and intranet content. Administrative setup included tenant-level account provisioning, role-based administrative controls, and governance policies to manage access and external sharing. The Microsoft 365 implementation is surfaced on AK Services' public website, and ongoing management is handled by internal administrators responsible for user lifecycle and content governance.
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AK Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2022 | 2022 |
In 2022, AK Services deployed Salesforce Sales Cloud on its public website to centralize sales activity for a 10 person construction and real estate firm, aligning to its Sales Automation,CRM,Sales Engagement needs. The deployment uses the cloud hosted Salesforce Sales Cloud as the primary CRM platform, provisioned to support the company sales function and client facing operations based in the United States.
Configuration focused on web lead capture and contact and account management, using embedded website forms and Salesforce Sales Cloud lead and opportunity objects to create a basic sales pipeline and stage based opportunity workflows. The implementation included basic reporting and dashboard configuration for pipeline visibility, user profiles and permission sets to reflect small team roles, and lightweight workflow automation for lead assignment and follow up, with governance controls defined for data entry and record ownership.
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IT Decision Makers and Key Stakeholders at AK Services
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Apps Being Evaluated by AK Services Executives
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