Accra, n/a,
Ghana
Akaditi Technographics
Akaditi Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Akaditi and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45 Akaditi employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Akaditi has purchased the following applications: Tidio Live Chat for Chatbots and Conversational AI in 2019, WooCommerce for eCommerce in 2022, Google Tag Manager for Tag Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Akaditi is running and its propensity to invest more and deepen its relationship with Tidio , Automattic , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Akaditi revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Akaditi intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Akaditi Tech Stack and Enterprise Applications
Akaditi AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Akaditi deployed Tidio Live Chat on its public website. Tidio Live Chat is a Chatbots and Conversational AI application implemented as an embedded web chat widget, delivered as a cloud SaaS messaging layer that connects browser sessions to Tidio's hosted runtime. The implementation uses the standard client-side JavaScript snippet to surface real-time chat, automated conversation flows and persistent message history within the corporate site.
The deployment scope is the website only, supporting customer engagement and lead capture business functions for Akaditi. Functional capabilities implemented include live chat, automated greetings, bot-driven workflows and in-app agent handover to maintain conversation continuity. Governance is managed through Tidio Live Chat configuration and bot workflow settings to control routing and response rules across the company's customer-facing channels.
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Akaditi eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2022 | 2022 |
In 2022, Akaditi deployed WooCommerce on its public website, implementing Automattic's WooCommerce as the primary eCommerce capability for online service listings and client transactions. The implementation situates WooCommerce as a plugin-driven storefront within a WordPress site, aligning with the company profile of a 45-employee professional services firm headquartered in Ghana.
The deployment leverages standard WooCommerce functional modules, including catalog and product-type configuration adapted for services, shopping cart and checkout flows, order management and customer account capabilities, and pricing, coupon and tax configuration. The implementation uses the WooCommerce extension ecosystem for checkout orchestration, payment gateway routing and shipping or fulfillment connectors, while theme-level integration manages storefront presentation and service detail pages.
Operational ownership is centered on web administration, marketing and operations teams, with backend order processing and invoicing workflows routed to operations and finance functions. The architecture is website-centric, built on WordPress with a plugin-based extension model, enabling iterative updates to the WooCommerce configuration, storefront templates and installed extensions without replacing existing core hosting infrastructure.
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Akaditi CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2020 | 2020 |
In 2020 Akaditi implemented Google Tag Manager on its public website. The deployment aligns with the Tag Management category and establishes a container-based, client-side tagging layer to centralize script deployment, tag firing rules, and a site-wide data layer. Google Tag Manager is configured to manage tracking tags and event triggers without direct code changes to page templates, reducing reliance on developer deployments. The implementation emphasizes container versioning and permissioned user access for change control.
The implementation scope covers Akaditi's marketing and digital operations for its website, with configuration and release processes managed by internal web and marketing staff. Governance practices include staged container publishes, role-based access, and documented tag naming conventions to support consistent analytics and marketing tagging. The setup uses Google Tag Manager to externalize tag logic from page code, enabling centralized tag lifecycle management and faster iterations for digital measurement and campaign tags.
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IT Decision Makers and Key Stakeholders at Akaditi
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Apps Being Evaluated by Akaditi Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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