Akhurst Machinery Technographics
Akhurst Machinery Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Akhurst Machinery and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Akhurst Machinery employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Akhurst Machinery has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2020, LiveChat for Chatbots and Conversational AI in 2021, Microsoft Power BI for Analytics and BI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Akhurst Machinery is running and its propensity to invest more and deepen its relationship with Microsoft , Bambora , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Akhurst Machinery revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Akhurst Machinery intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Akhurst Machinery Tech Stack and Enterprise Applications
Akhurst Machinery ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020, Akhurst Machinery implemented Microsoft Dynamics 365 Business Central as its ERP Financial application. The deployment supported the companys distribution operations in Vancouver, Canada, aligning ERP Financial capabilities with finance, inventory, and sales functions for a 120 employee organization.
The implementation configured core financial management alongside inventory control, purchasing, and sales order processing modules typical of an ERP Financial environment, with Dynamics 365 Business Central workflows used to enforce accounting and order-to-cash procedures. The IT Specialist developed and introduced Power Automate and Dynamics workflows to simplify approvals and transaction routing, and delivered Power Apps and Power BI artifacts to surface operational and financial data to business users.
Architecture was operated as a hybrid stack, combining on-premises infrastructure administration of vCenter and ESXi, DNS, e-mail and security appliances with cloud tenancy for Microsoft Dynamics 365 Business Central and Office 365 services. Integrations explicitly included Office 365 collaboration and identity services, Dynamics CRM, SharePoint content flows, and Power BI reporting, with data orchestration and automation implemented through the Microsoft Power Platform and Dynamics workflows.
Operational governance centered on the internal IT Specialist as primary administrator and main point of contact for security and incident response, responsible for cloud and on-premises security monitoring, ERP systems and database administration, and coordination of IT procurement with external vendors. Rollout and process changes emphasized embedding Dynamics 365 Business Central workflows and Power Platform automations into finance and operational processes, while ongoing administration covered system availability, security oversight, and technical support for company applications.
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Payment Processing | ERP |
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2020 | 2020 |
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Akhurst Machinery AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Akhurst Machinery implemented LiveChat on its public website to introduce a customer-facing conversational layer. The deployment maps to the Chatbots and Conversational AI category and uses the LiveChat application to deliver real-time messaging, visitor engagement, and lead capture for the Canadian distribution business.
The implementation is centered on the LiveChat web-embedded widget deployed across product and contact pages, configured with conversational workflows, canned responses, and chat routing to frontline customer service and sales personnel. Configuration and governance emphasized agent role assignment, standardized response templates, and transcript capture for operational continuity, with a phased site rollout to align agent training and response workflows.
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Akhurst Machinery Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2020 | 2021 |
In 2020, Akhurst Machinery implemented Microsoft Power BI as part of its Analytics and BI portfolio. The deployment was led by a contract IT Specialist who managed both cloud and on-prem infrastructure, including vCenter and ESXi virtualization, on-prem databases, Office 365 services, Dynamics 365 Business Central and Dynamics CRM.
Microsoft Power BI was configured to centralize reporting and visualization across ERP and CRM data, delivering interactive dashboards, scheduled reporting and self-service report capabilities for business users. The implementation leveraged Microsoft Power BI alongside Power Automate, Power Apps and SharePoint to automate data flows and embed analytics into operational workflows.
Data integration architecture consolidated transactional feeds from Dynamics 365 BC, customer and service records from Dynamics CRM, extracts from on-prem databases and Office 365 content, enabling unified operational and financial views. The work included orchestration of scheduled refresh processes and implementation of security controls to maintain data currency and access consistency across cloud and on-prem sources.
Operational coverage focused on finance, sales, service and operations teams in the Vancouver, British Columbia environment, with the IT Specialist serving as primary administrator and security contact for the solution. Governance emphasized workspace-level access controls, refresh and automation governance, and coordination of application and hardware procurement with external vendors.
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Akhurst Machinery Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2021 | 2021 |
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Akhurst Machinery CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Akhurst Machinery IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Akhurst Machinery CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Akhurst Machinery
Apps Being Evaluated by Akhurst Machinery Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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