AI Buyer Insights:

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Michelin, an e2open customer evaluated Oracle Transportation Management

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Michelin, an e2open customer evaluated Oracle Transportation Management

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

Akiba Commercial Bank PLC (Tanzania)
Location
Amani Place 3rd Floor, Ohio Street,
Dar es Salaam, 669,
Tanzania
Website
https://www.acbbank.co.tz/
Phone
255 22 2118340/3
Artw industry
Banking and Financial Services
Employee
Revenue

Akiba Commercial Bank PLC (Tanzania) Technographics

Akiba Commercial Bank PLC (Tanzania) Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Akiba Commercial Bank PLC (Tanzania) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 543 Akiba Commercial Bank PLC (Tanzania) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Akiba Commercial Bank PLC (Tanzania) has purchased the following applications: Temenos T24 for Core Banking in 2014, Zendesk Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Akiba Commercial Bank PLC (Tanzania) is running and its propensity to invest more and deepen its relationship with Temenos , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Akiba Commercial Bank PLC (Tanzania) revenues, which have grown to $64.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Akiba Commercial Bank PLC (Tanzania) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Akiba Commercial Bank PLC (Tanzania) Tech Stack and Enterprise Applications

Akiba Commercial Bank PLC (Tanzania) ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Temenos Legacy Temenos T24 Core Banking ERP Services and Operations n/a 2014 2015
In 2014, Akiba Commercial Bank PLC (Tanzania) implemented Temenos T24 as its Core Banking application. The project concentrated on extending Temenos T24 with a set of custom screens and workflows that surface core account and transaction capabilities into a proprietary system called UTNET, preserving existing operational callbacks while introducing a unified T24 interface. Workstreams delivered teller-facing Temenos T24 screens and a biometric customer authentication capability, embedding biometric verification into the teller login and transaction initiation flows. Development included UI screen configuration within Temenos T24, authentication workflow orchestration, and service mappings that allow T24 account and transaction services to be invoked from the newly created teller screens. Integration work explicitly connected Temenos T24 to UTNET for teller login, so biometric authentication results are propagated into UTNET to establish teller sessions and enforce identity checks. The deployment targeted teller operations across Akiba Commercial Bank PLC (Tanzania), and required updates to teller login procedures and governance around biometric identity verification and session management.
Akiba Commercial Bank PLC (Tanzania) AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Akiba Commercial Bank PLC (Tanzania) deployed Zendesk Chat on its public website. The deployment uses Zendesk Chat as a web-embedded conversational layer to enable real-time messaging and automated conversational workflows, consistent with the Chatbots and Conversational AI category, and is focused on improving web channel customer engagement for retail banking customers. Zendesk Chat was configured to support browser-based agent consoles, chat routing and queue management, proactive chat triggers, and chat transcript capture and reporting, aligning the application with the bank's customer service workflows. Operational coverage centers on the bank's digital customer service teams handling inquiries originating from the website, with configuration and conversational rules tailored to web widget behavior and service desk processes, positioning Zendesk Chat as the primary conversational interface for Akiba Commercial Bank PLC.

IT Decision Makers and Key Stakeholders at Akiba Commercial Bank PLC (Tanzania)

First Name Last Name Title Function Department Email Phone
Manager Treasury Manager Finance
General Manager ICT Manager Finance
Show All Contacts

Apps Being Evaluated by Akiba Commercial Bank PLC (Tanzania) Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Akiba Commercial Bank PLC (Tanzania) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Akiba Commercial Bank PLC (Tanzania) digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Akiba Commercial Bank PLC (Tanzania) Technographics
Akiba Commercial Bank PLC (Tanzania) is a Banking and Financial Services organization based in Tanzania, with around 543 employees and annual revenues of $64.0 million.
Akiba Commercial Bank PLC (Tanzania) operates a diverse technology stack with applications such as Temenos T24 and Zendesk Chat, covering areas like Core Banking and Chatbots and Conversational AI.
Akiba Commercial Bank PLC (Tanzania) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Temenos and Zendesk.
Akiba Commercial Bank PLC (Tanzania) recently adopted applications including Zendesk Chat in 2019 and Temenos T24 in 2014, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Akiba Commercial Bank PLC (Tanzania)’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Akiba Commercial Bank PLC (Tanzania)’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Akiba Commercial Bank PLC (Tanzania) technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.