AI Buyer Insights:

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● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

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● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

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● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

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● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

Akio
Location
43 rue de Dunkerque,
Paris, 75010,
France
Website
https://www.akio.com/
Phone
33 1 53 20 63 80
Artw industry
Professional Services
Employee
Revenue

Akio Technographics

Akio Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Akio and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 65 Akio employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Akio has purchased the following applications: OVHcloud for Application Hosting and Computing Services in 2022, Akio.cx for Call Center, Customer Experience in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Akio is running and its propensity to invest more and deepen its relationship with OVHcloud , Akio Solutions , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Akio revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Akio intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Akio Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
OVHcloud Legacy OVHcloud Application Hosting and Computing Services IaaS n/a 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Akio Solutions Legacy Akio.cx Call Center, Customer Experience CRM n/a 2018 2018 In 2018, Akio implemented Akio.cx, a Customer Experience Software Platform, on its public website to centralize client engagement for its professional services firm based in France. The deployment positioned Akio.cx as the primary online touchpoint for customer support and client engagement, aligning the Company Application Category Business Function relationship around web‑based interaction and case handling. The Akio.cx implementation incorporated category‑typical capabilities for a Customer Experience Software Platform, including on‑site chat, ticketing and case workflows, knowledge access for agents, and structured feedback capture. Configuration focused on conversation routing, role based access for support and account management users, and retention of session transcripts to support continuity across interactions. Operationally the solution was embedded directly into Akio's website as the customer facing channel, servicing support and client success teams across the organization. Platform usage was scoped to web engagement and agent console workflows, with internal operations responsible for day to day configuration and content updates to the knowledge resources. Governance centered on phased rollout across support workflows, agent onboarding to the Akio.cx interface, and definition of response processes and access controls to manage client conversations. The narrative preserves that Akio.cx is the deployed Customer Experience Software Platform and that implementation work emphasized web channel instrumentation, agent workflow standardization, and governance for ongoing support operations.
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2022 2022
IT Decision Makers and Key Stakeholders at Akio
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Akio Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Akio Technographics

Akio is a Professional Services organization based in France, with around 65 employees and annual revenues of $10.0 million.

Akio operates a diverse technology stack with applications such as OVHcloud and Akio.cx, covering areas like Application Hosting and Computing Services and Call Center, Customer Experience.

Akio has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as OVHcloud and Akio Solutions.

Akio recently adopted applications including OVHcloud in 2022, Salesforce Sales Cloud in 2022 and SendinBlue in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Akio’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Akio’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Akio technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.