AkitaBox
316 W Washington Ave,
Madison, 53703, WI,
United States
Madison, 53703, WI,
United States
1 628-400-1778
Professional Services
AkitaBox Technographics
AkitaBox Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AkitaBox and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 AkitaBox employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AkitaBox has purchased the following applications: Recurly for Subscription and Recurring Billing in 2015, Appcues for Digital Adoption in 2018, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AkitaBox is running and its propensity to invest more and deepen its relationship with Recurly , Appcues , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AkitaBox revenues, which have grown to $17.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AkitaBox intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AkitaBox Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Recurly | Legacy | Recurly | Subscription and Recurring Billing | ERP Financial Management | n/a | 2015 | 2015 |
AkitaBox deployed Recurly in 2015 to add Subscription and Recurring Billing capabilities directly on its website, aligning the application to customer subscription management and revenue operations. Recurly was implemented as the primary subscription billing engine for web‑based signups and recurring payment orchestration, with the full application name Recurly embedded in site checkout and account billing flows.
Configuration focused on subscription lifecycle management, recurring billing schedules, invoicing and automated billing events, and dunning workflows typical of Subscription and Recurring Billing platforms. The implementation used Recurly configuration to manage plan definitions, billing cadence, and automated invoice generation, enabling programmatic subscription state transitions and billing automation.
Operational scope centered on the company website as the integration surface, with billing workflows exposed to customers through site checkout and customer account pages. Financial and customer success functions consumed Recurly outputs for account status, invoices, and payment resolution, positioning Recurly as the system of record for subscription entitlements and billing data within AkitaBox.
Governance emphasized subscription policy controls and billing workflow ownership by finance, with processes to reconcile billing events and manage customer communications through the platform. The deployment approach prioritized embedding Recurly into web checkout and account management flows, maintaining a lean operational footprint appropriate to AkitaBoxs company size while centralizing subscription and recurring billing functions.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Appcues | Legacy | Appcues | Digital Adoption | HCM | n/a | 2018 | 2018 |
In 2018, AkitaBox implemented Appcues on their website to support Digital Adoption. The implementation used Appcues to deliver on site product tours, contextual tooltips, step by step onboarding flows, and modal announcements, leveraging a lightweight client side embed to orchestrate in page user experiences. Appcues built in segmentation and event triggered flows were used to target users by behavior and to surface adoption analytics for product and marketing stakeholders.
Operational ownership was concentrated in product, marketing, and customer success, who maintained a content library inside Appcues and managed rollout windows with permissioned editing workflows. A B testing and iterative release control were applied to refine onboarding sequences and feature announcements, aligning the deployment to standard Digital Adoption practices. This establishes AkitaBox Appcues Digital Adoption as a customer onboarding and user education capability across the company website.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2018 | 2018 |
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2018 | 2018 |
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2023 | 2023 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2019 | 2019 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2014 | 2014 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2024 | 2024 |
|
|
|
|
|
Enterprise Content Management | Content Management |
|
2023 | 2023 |
|
|
|
|
|
Video Editing | Content Management |
|
2024 | 2024 |
|
|
|
|
|
Web Content Management | Content Management |
|
2014 | 2014 |
|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Web Content Management | Content Management |
|
2023 | 2023 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2021 | 2021 |
|
|
|
|
|
CRM | CRM |
|
2022 | 2022 |
|
|
|
|
|
CRM | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Support | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2023 | 2023 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2023 | 2023 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2016 | 2016 |
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
|
|
|
|
Tag Management | CRM |
|
2023 | 2023 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2016 | 2016 |
|
|
|
|
|
Apps Development | PaaS |
|
2018 | 2018 |
|
|
|
|
|
Apps Development | PaaS |
|
2019 | 2019 |
|
|
|
|
|
Transactional Email | PaaS |
|
2014 | 2014 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2025 | 2025 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Domain Name System (DNS) | IaaS |
|
2014 | 2014 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Security (AppSec) | CyberSecurity |
|
2014 | 2014 |
|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2023 | 2023 |
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2014 | 2014 |
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at AkitaBox
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AkitaBox Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD AkitaBox Technographics
AkitaBox is a Professional Services organization based in United States,
with around 150 employees and annual revenues of $17.0 million.
AkitaBox operates a diverse technology stack with applications such as
Recurly, Appcues and Freshdesk Messaging (Formerly Freshchat),
covering areas like Subscription and Recurring Billing, Digital Adoption and Chatbots and Conversational AI.
AkitaBox has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Recurly, Appcues and Freshworks.
AkitaBox recently adopted applications including
Amazon CloudFront in 2025, Box in 2024 and Canva in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AkitaBox’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AkitaBox’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AkitaBox technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.