Long Beach, 90831, CA,
United States
Akos Technographics
Akos Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Akos and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Akos employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Akos has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2015, Mixpanel for Marketing Analytics in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Akos is running and its propensity to invest more and deepen its relationship with Tawk.to , Zoho Corp. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Akos revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Akos intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Akos Tech Stack and Enterprise Applications
Akos AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Akos implemented Tawk.to on its public website to introduce Chatbots and Conversational AI capabilities for customer engagement. The deployment uses the vendor hosted Tawk.to script embedded in site pages, providing a browser based chat widget and a cloud hosted agent console. Functional capabilities aligned with the Chatbots and Conversational AI category include live messaging, visitor monitoring, chat transcripts, widget configuration for availability, and an offline message form for asynchronous inquiry capture.
The implementation scope is the customer facing website of the United States professional services firm, supporting client inquiry capture and front line engagement within sales and client support functions. Administration and governance are handled by internal staff who configure widget settings, availability windows, and basic routing to staff, aligning the Tawk.to deployment with ongoing web based client engagement and support workflows. Akos uses the Tawk.to application to maintain a continuous chat presence on its site, reinforcing Chatbots and Conversational AI as part of its client communication stack.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Akos Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
Akos implemented Microsoft 365 in 2015 to establish a Collaboration foundation across its United States based professional services operations. The deployment is visible externally through Office 365 Mail on the company website, indicating cloud hosted mailboxes and external email routing managed via Microsoft 365. For the 10 person firm Microsoft 365 supports core business functions including email, document sharing, and internal communications, aligning the application with client delivery and administrative workflows.
The Microsoft 365 configuration focuses on cloud mailbox hosting, file synchronization and team collaboration capabilities consistent with the Collaboration category, leveraging Exchange Online mail capabilities alongside OneDrive and SharePoint style document libraries and team messaging workflows. Deployment and operational scope are proportionate to a small business, with tenant level account provisioning, user access controls, and centralized admin settings used to govern collaboration, document access, and email routing. Akos Microsoft 365 Collaboration is therefore positioned to support client service delivery and internal operations through email and document workflows.
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Akos CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mixpanel | Legacy | Mixpanel | Marketing Analytics | CRM | n/a | 2020 | 2020 |
In 2020, Akos implemented Mixpanel as its Marketing Analytics solution to instrument user behavior on its public website. The implementation focused on web-based event tracking and session analytics, with Mixpanel deployed to capture page views, click events, form submissions, and basic user properties for visitor segmentation.
The Mixpanel deployment included event taxonomy design, client-side instrumentation, cohort definition, funnel analysis, and retention reporting. Mixpanel dashboards and saved reports were configured to surface conversion flow insights and user segmentation, and the full application name Mixpanel appears in tagging and analytics configuration to ensure consistent data collection.
Operational ownership was scoped to the marketing and product functions, with rollouts staged across the website to validate event quality. Governance controls emphasized access permissions, event naming conventions, and data retention settings to align analytics usage with small company operational practices, while maintaining privacy conscious instrumentation for site visitors.
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Marketing Automation | CRM |
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2023 | 2023 |
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Akos IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Akos
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Founder & Principal Partner | Director | Finance |
Apps Being Evaluated by Akos Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||