Akron, 44306, OH,
United States
Akron Bearing Co. Technographics
Akron Bearing Co. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Akron Bearing Co. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Akron Bearing Co. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Akron Bearing Co. has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2022, FullStory for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Akron Bearing Co. is running and its propensity to invest more and deepen its relationship with Tawk.to , Microsoft , FullStory or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Akron Bearing Co. revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Akron Bearing Co. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Akron Bearing Co. Tech Stack and Enterprise Applications
Akron Bearing Co. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Akron Bearing Co. deployed Tawk.to on its public website. The deployment is implemented as the Tawk.to web chat widget embedded via client-side script, providing a real-time messaging interface on product and contact pages and operated by the company’s customer-facing staff.
Tawk.to provides browser-based live chat, visitor presence indicators, chat transcripts, an agent console for responses and canned messages, and basic administrative controls consistent with Chatbots and Conversational AI. The implementation is focused on customer service and sales inquiry handling, with chat interactions recorded in the Tawk.to dashboard for follow up and managed by internal sales and support personnel under a lightweight governance model that centralizes configuration and monitoring on the website channel.
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Akron Bearing Co. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022 Akron Bearing Co. implemented Microsoft 365 as its Collaboration platform. The 15-employee manufacturing firm is using Microsoft 365 on their website and for internal productivity and communications.
The implementation centers on standard Microsoft 365 collaboration capabilities, including Exchange Online for email, Microsoft Teams for real time communication, SharePoint and OneDrive for document storage and sharing, and core Office applications for desktop and browser based productivity. Administration and configuration are consistent with small business deployments, managed through the Microsoft 365 admin center and tenant level controls, providing centralized user provisioning and basic security configuration. The deployment scope covers company wide use across the small enterprise and supports business functions such as internal communications, document management, and day to day office productivity.
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Akron Bearing Co. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FullStory | Legacy | FullStory | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Akron Bearing Co. deployed FullStory on its public website to capture session replay and behavioral analytics for web visitors. The FullStory implementation is positioned as a Customer Experience solution and focuses on client side instrumentation, enabling session replay, event tracking, heatmaps, and conversion funnel analysis consistent with Customer Experience tooling.
The deployment scope is website centric and the configuration emphasizes page level instrumentation and event taxonomy to support marketing, customer support, and product decisioning. Governance appears lightweight and operational, reflecting a 15 person organizational scale, with controls centered on event definitions, data retention choices, and role based access to recorded sessions, enabling continuous behavioral telemetry to inform website UX and Customer Experience efforts.
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Marketing Automation | CRM |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Akron Bearing Co.
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Apps Being Evaluated by Akron Bearing Co. Executives
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