Congers, 10920, NY,
United States
Aktina Medical Technographics
Aktina Medical Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aktina Medical and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Aktina Medical employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aktina Medical has purchased the following applications: Microsoft 365 for Collaboration in 2015, WooCommerce for eCommerce in 2022, Help Scout for Customer Support in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aktina Medical is running and its propensity to invest more and deepen its relationship with Microsoft , Automattic , Help Scout or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aktina Medical revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aktina Medical intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aktina Medical Tech Stack and Enterprise Applications
Aktina Medical Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Aktina Medical implemented Microsoft 365 to provide Collaboration capabilities across the organization. The implementation is referenced on the company website and was positioned to deliver cloud email, calendaring, and document collaboration for a 15 person life sciences team.
The deployment leveraged core Microsoft 365 services, including Exchange Online for mail, OneDrive and SharePoint Online for document storage and collaboration, and Microsoft Teams for synchronous communication. The architecture followed a cloud only Microsoft 365 tenant model with centralized identity and tenant level governance for account provisioning and document permissions, enabling companywide Collaboration workflows across research, operations, and administrative functions.
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Aktina Medical eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2022 | 2022 |
In 2022, Aktina Medical implemented WooCommerce. The company deployed WooCommerce by Automattic on its public website to provide eCommerce capabilities, using the WooCommerce plugin within the site WordPress architecture to deliver product catalog, checkout, order management, and customer-facing product pages.
Deployment is plugin based and integrated into the existing website content and navigation, making the eCommerce storefront the primary US-facing online sales channel for the 15-employee life sciences company. Operational coverage focuses on product listing maintenance, order processing, and customer communications, with governance and workstreams organized around web content and operations teams to support a lightweight rollout appropriate for a small enterprise.
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Aktina Medical CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Help Scout | Legacy | Help Scout | Customer Support | CRM | n/a | 2018 | 2018 |
In 2018, Aktina Medical implemented Help Scout to centralize Customer Support workflows and capture patient and partner inquiries submitted through the company website. The deployment uses Help Scout as a cloud hosted Customer Support application embedded on the public site to present a knowledge base and a web contact widget, routing incoming messages into a shared support workspace for the company.
Help Scout was configured to support shared inbox management, threaded conversations, customer profiles, tagging and canned replies to streamline responses for a small 15 person organization. The implementation focused on operationalizing support responsibilities for the company operations team with assignment rules and simple automation workflows to prioritize and distribute requests, and the Help Scout knowledge base was surfaced directly on the website to reduce repetitive inquiries.
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Marketing Automation | CRM |
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2017 | 2017 |
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Aktina Medical PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Aktina Medical IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Aktina Medical
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Aktina Medical Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||