Aktrion Automotive
1 Hawksworth Road Central Park,
Telford, TF2 9TU,
United Kingdom
Telford, TF2 9TU,
United Kingdom
44 19 5223-9400
Automotive
Aktrion Automotive Technographics
Aktrion Automotive Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aktrion Automotive and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 Aktrion Automotive employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aktrion Automotive has purchased the following applications: ADP Workforce Now for Core HR in 2015, Microsoft 365 for Collaboration in 2020, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aktrion Automotive is running and its propensity to invest more and deepen its relationship with ADP , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aktrion Automotive revenues, which have grown to $112.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aktrion Automotive intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aktrion Automotive Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Aktrion Automotive implemented ADP Workforce Now as its Core HR platform to support time-sheets administration and frontline workforce management for production line staff. The initial implementation concentrated on capturing time and attendance and documenting training in manual handling and essential production skills.
ADP Workforce Now was configured to support time-sheets data entry workflows, workforce management record keeping, and employee record management, with specific configuration to record completion of manual handling training and essential skills certifications. Configuration emphasized structured data entry and validation for hours worked and training status consistent with Core HR and workforce management practices.
Operational coverage included production operations and HR functions across Aktrion Automotive in the United Kingdom, with administrative personnel performing manual time-sheets administration and data entry into the WFM system ADP Workforce Now. Frontline supervisors coordinated on-site training delivery while HR maintained the central employee records within ADP Workforce Now.
Governance centered on HR oversight of timesheet accuracy and training compliance, documented procedures for manual time-sheets administration, and role based access controls for administrators and supervisors to maintain auditability of workforce data in ADP Workforce Now.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Aktrion Automotive implemented Microsoft 365 as its Collaboration platform. The company website reflects Microsoft 365 usage, and the deployment was scoped to the United Kingdom operations serving approximately 550 employees to unify productivity and communication services across corporate teams.
The Microsoft 365 implementation focused on core Microsoft 365 services, including Exchange Online for corporate email, Microsoft Teams for meetings and chat, SharePoint Online for intranet and document management, OneDrive for personal file sync, and the Office desktop and web applications for content authoring. Configuration work included tenant provisioning, centralized administrative controls, role based access management, and an information architecture for SharePoint sites and Teams channels to organize team collaboration.
Operational coverage included business functions such as engineering, operations, commercial, and HR, consolidating collaboration workflows into cloud based mail, chat, and document lifecycles. Governance was established through centralized administration and policy settings for retention and access, with a staged approach to rollout across user groups consistent with Collaboration category implementations.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Aktrion Automotive deployed Zendesk Service as its Customer Support platform. The Zendesk Service instance is embedded on their website to centralize customer inquiries into a web based ticketing and engagement layer.
Configuration of Zendesk Service focused on core Customer Support capabilities including ticketing, multichannel capture from web forms and a chat widget, knowledge base driven self service, and agent queue management. Automation through macros and triggers was applied to standardize common responses and accelerate routing to specialized queues.
Operational scope centers on customer service and technical support teams receiving product and service inquiries from the website, consolidating contacts into a single ticket stream for case continuity. The web integration preserves conversational context and captures metadata to support faster triage and resolution within the Customer Support function.
Governance emphasizes defined agent roles, escalation paths, and service level policies to manage inbound volume and maintain response standards. Reporting and built in analytics within Zendesk Service provide visibility for workload distribution and continuous process refinement in customer support operations.
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Aktrion Automotive
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Aktrion Automotive Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aktrion Automotive IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aktrion Automotive digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Aktrion Automotive Technographics
Aktrion Automotive is a Automotive organization based in United Kingdom,
with around 550 employees and annual revenues of $112.0 million.
Aktrion Automotive operates a diverse technology stack with applications such as
ADP Workforce Now, Microsoft 365 and Zendesk Service,
covering areas like Core HR, Collaboration and Customer Support.
Aktrion Automotive has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ADP, Microsoft and Zendesk.
Aktrion Automotive recently adopted applications including
Microsoft 365 in 2020, Zendesk Service in 2020 and Intuit Mailchimp in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aktrion Automotive’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Aktrion Automotive’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aktrion Automotive technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.