Dubai, x,
United Arab Emirates
Al Adil Trading Company Technographics
Al Adil Trading Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Al Adil Trading Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Al Adil Trading Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Al Adil Trading Company has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2017, LiveChat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Al Adil Trading Company is running and its propensity to invest more and deepen its relationship with Microsoft , PayPal , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Al Adil Trading Company revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Al Adil Trading Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Al Adil Trading Company Tech Stack and Enterprise Applications
Al Adil Trading Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Al Adil Trading Company implemented Microsoft Dynamics GP as its ERP Financial system to centralize core accounting across its Dubai supermarket network and central warehouse. The deployment targeted consolidation of accounts receivable, accounts payable and general accounting workflows to support daily wholesale transaction posting and periodical sales MIS reporting.
Microsoft Dynamics GP was configured to support Receivables Management for invoicing, statement of account distribution and receivable reconciliations, Payables Management for cheque, online payment, telegraphic transfer and transfer payments, and General Ledger for period close and audit coordination. The implementation incorporated Sales Order Processing and Purchasing workflows, capturing GRN and purchase invoice posting in GP to align warehouse movements and export-related transactions originating from the Dubai DIP warehouse.
Operational coverage spanned multiple supermarket locations and a central warehouse in the United Arab Emirates, with cross-border accounting coordination to branches in India and Bahrain for supplier payments, payroll and statutory tax remittances. Finance functions impacted included treasury and cash management for routine banking deposits and coin handling, procurement coordination for advance payments and invoice tracking, and inventory reconciliation tied to monthly physical counts.
Governance and process changes emphasized daily posting discipline between warehouse approvals and accounting, structured MIS delivery for periodical sales reporting, and a documented workflow for quarterly VAT computation and VAT returns routed through the Accounts Manager. Microsoft Dynamics GP was used as the system of record for receivables and payables, supporting reconciliations and audit readiness across the company.
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Payment Processing | ERP |
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2022 | 2022 |
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Al Adil Trading Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Al Adil Trading Company deployed LiveChat on its public website. The LiveChat implementation aligns with Chatbots and Conversational AI, providing a cloud-hosted chat widget embedded in the e-commerce front end and an administrative console for agent management. The deployment targets online customer support workflows and direct sales assistance, affecting customer service and e-commerce teams across the United Arab Emirates. For an organization of approximately 80 employees this configuration is consistent with a lightweight SaaS architecture, where the vendor hosts messaging infrastructure and the company manages agent configuration.
The LiveChat configuration includes core capabilities such as real-time chat routing, canned responses or macros, visitor tracking tied to session metadata, persistent chat transcripts, and basic reporting for conversation volumes. Operational governance centers on agent user roles, chat queue management, scripted conversational workflows, and archival of transcripts for service continuity. The implementation scope is concentrated on front-end widget embedding, agent console configuration, and aligning online storefront operations with customer support processes.
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Al Adil Trading Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Al Adil Trading Company implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The cloud based Google Workspace (Formerly Google G-Suite) deployment is provisioned on the company corporate domain and surfaced on the public website, providing centralized email, calendar, and document collaboration for an 80 person retail organization headquartered in the United Arab Emirates.
Functional capabilities in use align with standard Collaboration workflows, including hosted email, shared calendars, cloud document storage and collaborative editing, and identity and access management, supporting business functions such as operations, customer service, merchandising, and finance. Administration and governance are executed through the Google Workspace admin console with domain level user provisioning and access controls, and operational coverage spans internal teams and website contact flows.
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Al Adil Trading Company eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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Al Adil Trading Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Al Adil Trading Company
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Apps Being Evaluated by Al Adil Trading Company Executives
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