Fujairah, x,
United Arab Emirates
Al Bwardy Shipping Agency (Asa) Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Al Bwardy Shipping Agency (Asa) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Al Bwardy Shipping Agency (Asa) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Al Bwardy Shipping Agency (Asa) has purchased the following applications: Microsoft 365 for Collaboration in 2018, Algolia Search for Application, Web and Enterprise Search in 2022, Thunderhead ONE Engagement Hub for Customer Engagement in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Al Bwardy Shipping Agency (Asa) is running and its propensity to invest more and deepen its relationship with Microsoft , Algolia , Sitecore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Al Bwardy Shipping Agency (Asa) revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Al Bwardy Shipping Agency (Asa) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2022 | 2022 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Thunderhead | Legacy | Thunderhead ONE Engagement Hub | Customer Engagement | CRM | n/a | 2022 | 2022 |
In 2022, Al Bwardy Shipping Agency (Asa) deployed Thunderhead ONE Engagement Hub to support Customer Engagement on its public website. Al Bwardy Shipping Agency (Asa) implemented Thunderhead ONE Engagement Hub for Customer Engagement to manage website-driven customer journeys and to support marketing and customer service operations.
The implementation configures core Customer Engagement capabilities, including journey orchestration, real-time decisioning, on-site personalization, and session analytics, with the Thunderhead ONE Engagement Hub instrumented to capture behavioral signals from the corporate website. Configuration emphasizes stateful customer context and rule-based orchestration so that site content and navigation paths are adjusted in-session based on visitor behavior and defined journey rules.
Operational ownership is aligned to digital marketing and customer service, with governance covering role-based access for campaign managers, change control for journey definitions, and approval workflows for personalization rules. Rollout scope was limited to website touchpoints, and operational dashboards and event streams were established to provide visibility for campaign execution and digital operations.
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Customer Experience | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Performance Management | ITSM |
|
2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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