List of Thunderhead ONE Engagement Hub Customers
London, W1F 0DJ,
United Kingdom
Since 2010, our global team of researchers has been studying Thunderhead ONE Engagement Hub customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Thunderhead ONE Engagement Hub for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Thunderhead ONE Engagement Hub for Customer Engagement include: Trafigura, a Singapore based Professional Services organisation with 13000 employees and revenues of $243.20 billion, Samsung Electronics South Korea, a South Korea based Manufacturing organisation with 262647 employees and revenues of $206.82 billion, Samsung Electronics South Korea, a South Korea based Manufacturing organisation with 262647 employees and revenues of $206.41 billion, Allianz, a Germany based Banking and Financial Services organisation with 156626 employees and revenues of $140.34 billion, AXA, a France based Banking and Financial Services organisation with 100041 employees and revenues of $105.46 billion and many others.
Contact us if you need a completed and verified list of companies using Thunderhead ONE Engagement Hub, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Thunderhead ONE Engagement Hub customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Admirals Table | Leisure and Hospitality | 25 | $1M | United Kingdom | Thunderhead | Thunderhead ONE Engagement Hub | Customer Engagement | 2016 | n/a |
In 2016, Admirals Table implemented Thunderhead ONE Engagement Hub. Admirals Table implemented Thunderhead ONE Engagement Hub as their Customer Engagement solution on the public website to manage visitor interactions and orchestrate online customer journeys.
Configuration emphasized web-level engagement orchestration, real-time event capture, and rule-based personalization capabilities common to Customer Engagement platforms, with the vendor console used to author interaction rules and journey flows. The deployment scope is the website, supporting marketing and front-of-house customer interactions and content personalization managed from a centralized administrative interface, with implementation focused on site instrumentation and engagement governance rather than on integrations or third-party system connections.
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Al Bwardy Shipping Agency (Asa) | Distribution | 50 | $5M | United Arab Emirates | Thunderhead | Thunderhead ONE Engagement Hub | Customer Engagement | 2022 | n/a |
In 2022, Al Bwardy Shipping Agency (Asa) deployed Thunderhead ONE Engagement Hub to support Customer Engagement on its public website. Al Bwardy Shipping Agency (Asa) implemented Thunderhead ONE Engagement Hub for Customer Engagement to manage website-driven customer journeys and to support marketing and customer service operations.
The implementation configures core Customer Engagement capabilities, including journey orchestration, real-time decisioning, on-site personalization, and session analytics, with the Thunderhead ONE Engagement Hub instrumented to capture behavioral signals from the corporate website. Configuration emphasizes stateful customer context and rule-based orchestration so that site content and navigation paths are adjusted in-session based on visitor behavior and defined journey rules.
Operational ownership is aligned to digital marketing and customer service, with governance covering role-based access for campaign managers, change control for journey definitions, and approval workflows for personalization rules. Rollout scope was limited to website touchpoints, and operational dashboards and event streams were established to provide visibility for campaign execution and digital operations.
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Allianz | Banking and Financial Services | 156626 | $140.3B | Germany | Thunderhead | Thunderhead ONE Engagement Hub | Customer Engagement | 2015 | Direct from vendor |
In 2015 Allianz deployed Thunderhead ONE Engagement Hub as its Customer Engagement platform, implementing the solution in a cloud hosted configuration. The procurement was direct from vendor Thunderhead, and the Thunderhead ONE Engagement Hub replaced Oracle Siebel for customer engagement workloads.
The implementation centered on Customer Engagement capabilities common to the category, including omnichannel journey orchestration, real time decisioning and personalization, unified interaction history, and campaign orchestration. Thunderhead ONE Engagement Hub was configured to support interaction state management and event driven engagement workflows, aligning marketing, customer service, and digital channel touchpoints.
Architecturally the deployment used a cloud hosted, vendor managed tenancy model with API based integration points and messaging to connect engagement services to Allianz enterprise back office and channel systems. The technical footprint emphasized session and context persistence, rules and decision engines running close to interaction streams, and data flows designed for centralized engagement state rather than transactional record keeping.
Governance and rollout followed a vendor led implementation approach with phased activation of functional modules and establishment of cross functional governance for engagement rules and data stewardship. The program restructured operational workflows for marketing and service teams to consume a single engagement context provided by Thunderhead ONE Engagement Hub, while Oracle Siebel was retired from customer engagement responsibilities.
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Professional Services | 10 | $1M | United States | Thunderhead | Thunderhead ONE Engagement Hub | Customer Engagement | 2017 | n/a |
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Healthcare | 350 | $51M | United States | Thunderhead | Thunderhead ONE Engagement Hub | Customer Engagement | 2016 | n/a |
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Banking and Financial Services | 2366 | $563M | Australia | Thunderhead | Thunderhead ONE Engagement Hub | Customer Engagement | 2015 | Direct from vendor |
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Leisure and Hospitality | 30 | $2M | United Kingdom | Thunderhead | Thunderhead ONE Engagement Hub | Customer Engagement | 2023 | n/a |
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Media | 500 | $100M | United Kingdom | Thunderhead | Thunderhead ONE Engagement Hub | Customer Engagement | 2018 | n/a |
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Automotive | 10 | $1M | United States | Thunderhead | Thunderhead ONE Engagement Hub | Customer Engagement | 2017 | n/a |
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Professional Services | 10 | $1M | United States | Thunderhead | Thunderhead ONE Engagement Hub | Customer Engagement | 2016 | n/a |
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Buyer Intent: Companies Evaluating Thunderhead ONE Engagement Hub
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