Al Faris Group
Plot 532-107, Dubai Industrial City, Saih Shuaib 3, United Arab Emirates,
Dubai, x,
United Arab Emirates
Dubai, x,
United Arab Emirates
971 4 459 7600
Construction and Real Estate
Al Faris Group Technographics
Al Faris Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Al Faris Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3200 Al Faris Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Al Faris Group has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Tawk.to for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Al Faris Group is running and its propensity to invest more and deepen its relationship with Oracle , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Al Faris Group revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Al Faris Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Al Faris Group Tech Stack and Enterprise Applications
Al Faris Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2014 |
In 2013, Al Faris Group implemented Oracle NetSuite ERP, deploying NetSuite SRP and NetSuite OneWorld as core components. The work targeted the ERP Financial category and focused on consolidating financial management and project services across the construction and real estate business headquartered in the United Arab Emirates.
The Oracle NetSuite ERP deployment used NetSuite OneWorld to provide consolidated financials for multiple legal entities, multi currency accounting, intercompany transactions, and statutory reporting capabilities. NetSuite SRP was configured for project accounting, resource planning, time and expense capture, and customer billing to align services revenue with project cost lines.
Architecturally the solution was established as a cloud native Oracle NetSuite ERP instance providing centralized finance and project operations data, with configuration around a common chart of accounts and standardized general ledger posting rules to support unified financial governance. Operational scope included finance, project controls, commercial and field operations to synchronize project costing, invoicing, and revenue recognition workflows.
Rollout and governance focused on process standardization and workflow orchestration, with configuration of automated billing schedules and project billing approvals to enforce project financial controls. The implementation consolidated NetSuite SRP and NetSuite OneWorld within a single Oracle NetSuite ERP footprint to create a unified ERP Financial platform for Al Faris Group.
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Al Faris Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Al Faris Group implemented Tawk.to on its public website as a Chatbots and Conversational AI solution to support customer service and lead capture. The implementation places the Tawk.to web chat widget across corporate web pages to capture inquiries and enable real-time visitor engagement.
Tawk.to was configured with standard chat modules including live messaging, canned responses, offline contact capture forms, and an agent dashboard, aligning with Chatbots and Conversational AI workflows. Configuration emphasized role-based agent access, chat routing rules, visitor monitoring, and transcript logging to preserve conversational context for follow-up.
Operational governance is managed through the Tawk.to administration console, where customer-facing teams control agent assignments, messaging templates, and availability windows. Deployment scope is limited to the website and required page-level widget configuration, with internal workflow adjustments for chat handling and escalation to sales or support teams.
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Al Faris Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Al Faris Group deployed Microsoft 365 as a core Collaboration platform. The implementation is visible on the company website, indicating corporate adoption of Microsoft 365 for external-facing and internal collaboration signals.
The Microsoft 365 deployment was implemented to provide standard Collaboration capabilities, including cloud email, team chat, document libraries, and endpoint Office productivity applications. Microsoft 365 was used to centralize content collaboration, secure corporate email, and provide persistent team communication across distributed project and corporate teams.
Website analysis shows Microsoft 365 assets present on the corporate site, which aligns the Microsoft 365 deployment with both web-facing content management and internal collaboration workflows. Operational coverage is consistent with company-wide Collaboration use, supporting project coordination, document management, and corporate communications functions.
Governance for the Microsoft 365 rollout is expected to emphasize identity and access controls, user provisioning, and phased adoption across business functions, aligning with enterprise Collaboration deployment patterns. Configuration focus likely included information architecture for SharePoint document libraries, Teams topology for project teams, and OneDrive for individual file storage to standardize collaboration practices across Al Faris Group.
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Al Faris Group Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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Al Faris Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Al Faris Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Al Faris Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Al Faris Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Al Faris Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Al Faris Group Technographics
Al Faris Group is a Construction and Real Estate organization based in United Arab Emirates,
with around 3200 employees and annual revenues of $400.0 million.
Al Faris Group operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Tawk.to and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Al Faris Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Tawk.to and Microsoft.
Al Faris Group recently adopted applications including
DigitalOcean Droplets in 2021, Microsoft Azure Cloud Services in 2021 and Microsoft 365 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Al Faris Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Al Faris Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Al Faris Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.