Al Khaleej Takaful Insurance Company Q.P.S.C. Technographics
Al Khaleej Takaful Insurance Company Q.P.S.C. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Al Khaleej Takaful Insurance Company Q.P.S.C. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Al Khaleej Takaful Insurance Company Q.P.S.C. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Al Khaleej Takaful Insurance Company Q.P.S.C. has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2021, Google Cloud Platform (GCP) for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Al Khaleej Takaful Insurance Company Q.P.S.C. is running and its propensity to invest more and deepen its relationship with Tawk.to , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Al Khaleej Takaful Insurance Company Q.P.S.C. revenues, which have grown to $49.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Al Khaleej Takaful Insurance Company Q.P.S.C. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Al Khaleej Takaful Insurance Company Q.P.S.C. Tech Stack and Enterprise Applications
Al Khaleej Takaful Insurance Company Q.P.S.C. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Al Khaleej Takaful Insurance Company Q.P.S.C. deployed Tawk.to, a Chatbots and Conversational AI application, on its public website. The implementation provided an embedded web chat widget to handle customer service and web based customer inquiries, including policy information and claims intake workflows.
Tawk.to was configured to support live chat sessions, canned responses, automated triggers to present the widget on targeted pages, and offline messaging to capture inquiries outside business hours. Implementation activities focused on embedding the Tawk.to widget code into site templates, configuring chat routing and operator presence, and building standardized reply templates for frequent insurance questions.
Operational ownership was aligned to the web channel and customer service functions, with agents using the Tawk.to dashboard to monitor live sessions and respond to visitors. The deployment covered the companys public web properties in Qatar and was scoped for site level chat engagement without named back office system integrations.
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Al Khaleej Takaful Insurance Company Q.P.S.C. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Platform (GCP) | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021 Al Khaleej Takaful Insurance Company Q.P.S.C. deployed Google Cloud Platform (GCP) to host its public website. The deployment uses Google Cloud Platform as the Application Hosting and Computing Services provider to deliver the companys web presence and web application delivery layer.
The implementation is oriented around typical cloud hosting capabilities, leveraging compute and storage services for web servers and asset persistence, along with network load balancing and content delivery capabilities to manage public traffic. Configuration focuses on managed platform services to simplify infrastructure operations, operational logging and object storage for web assets, and capacity controls to support variable traffic patterns.
Operational scope is centered on the customer-facing website and associated web application infrastructure, with primary impact on web operations, IT and digital channels. Governance and operational controls are organized around cloud hosting practices including identity and access management and network segmentation to control access to GCP resources, and the Google Cloud Platform implementation is explicitly referenced on the company website as the hosting environment.
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IT Decision Makers and Key Stakeholders at Al Khaleej Takaful Insurance Company Q.P.S.C.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Al Khaleej Takaful Insurance Company Q.P.S.C. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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