Alaan
Office 1610, Concord Tower, Al Sufouh, Dubai Media City,
Dubai, n/a,
United Arab Emirates
Dubai, n/a,
United Arab Emirates
971 58-825-8554
Banking and Financial Services
Alaan Technographics
Alaan Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alaan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Alaan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alaan has purchased the following applications: Visa Authorize.Net for Payment Processing in 2023, Rippling Recruiting for Recruiting in 2025, Aswat Ziwo Voice Agent for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alaan is running and its propensity to invest more and deepen its relationship with Visa , Stripe , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alaan revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alaan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alaan Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP Financial Management | n/a | 2023 | 2023 |
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Payment Processing | ERP Financial Management |
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2024 | 2024 |
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Payment Processing | ERP Financial Management |
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2024 | 2024 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rippling | Legacy | Rippling Recruiting | Recruiting | HCM | n/a | 2025 | 2025 |
In 2025, Alaan implemented Rippling Recruiting to run regional hiring across the Middle East and India, using the Recruiting application to publish roles such as a Growth Analyst in Bengaluru. The deployment reflects a cloud SaaS applicant tracking approach where job postings are managed centrally and distributed to regional markets as part of a unified hiring program.
Rippling Recruiting is being used to support core recruiting modules including candidate sourcing, interview scheduling, and candidate tracking, with public evidence showing active job postings and applicant flows. The implementation centers on ATS capabilities for posting management, scheduling coordination between recruiters and candidates, and pipeline visibility for open requisitions across markets.
Operational scope is focused on HR and recruiting functions during a period of rapid regional growth, covering hires in the Middle East and India and coordinating sourcing workflows across those regions. Governance emphasis appears on standardizing recruiting workflows and centralizing candidate tracking, and the public posting does not quantify outcomes or reported impact.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aswat | Legacy | Aswat Ziwo Voice Agent | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, Alaan implemented Aswat Ziwo Voice Agent from vendor Aswat to add voice support and extend its Customer support/CRM capabilities. The project moved the company beyond chat-only support, provisioning voice-enabled contact capabilities across its customer support teams, including operations in Dubai, and expanding multichannel coverage for frontline service functions.
The Aswat Ziwo Voice Agent deployment emphasized call handling, call recording, and real-time team monitoring, consistent with Customer support/CRM functionality such as queue handling, call routing, agent controls, and quality assurance workflows. Configuration work focused on agent-facing controls and recording retention policies, while supervisor dashboards and live monitoring were instrumented to support oversight and QA processes.
Rollout and governance targeted customer support and CRM-aligned process changes, with the engagement documented by ZIWO as a voice use case for Alaan. Outcome reporting from the engagement cites better call organization and improved quality assurance, with standardized call recording and monitoring practices adopted across support teams.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2025 | 2025 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2025 | 2025 |
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Content Management | Content Management |
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2024 | 2024 |
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Video Editing | Content Management |
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2025 | 2025 |
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Web Content Management | Content Management |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2024 | 2024 |
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Customer Support | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation, Sales Automation | CRM |
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2023 | 2023 |
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Marketing Automation, Sales Engagement | CRM |
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2025 | 2025 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2023 | 2023 |
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Domain Name System (DNS) | IaaS |
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2024 | 2024 |
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Network Data Intelligence | IaaS |
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2025 | 2025 |
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Network Management and Monitoring | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Alaan
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Alaan Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Alaan Technographics
Alaan is a Banking and Financial Services organization based in United Arab Emirates,
with around 100 employees and annual revenues of $5.0 million.
Alaan operates a diverse technology stack with applications such as
Visa Authorize.Net, Rippling Recruiting and Aswat Ziwo Voice Agent,
covering areas like Payment Processing, Recruiting and Chatbots and Conversational AI.
Alaan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Visa, Rippling and Aswat.
Alaan recently adopted applications including
Rippling Recruiting in 2025, Zoom in 2025 and Algolia Search in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Alaan’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Alaan’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Alaan technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.