Graham, 27253, NC,
United States
Alamance County, NC Technographics
Alamance County, NC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alamance County, NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3735 Alamance County, NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alamance County, NC has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2015, Automattic Jetpack CRM for CRM in 2016, Cloudflare CDN for Content Delivery Network in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alamance County, NC is running and its propensity to invest more and deepen its relationship with UKG , Automattic , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alamance County, NC revenues, which have grown to $172.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alamance County, NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alamance County, NC Tech Stack and Enterprise Applications
Alamance County, NC HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2015 | 2015 |
In 2015, Alamance County, NC deployed UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management. The county exposes the application via a dedicated web access point at alamance-nc.kronos.net, reflecting a hosted, web-accessible deployment pattern used to manage employee time and attendance and scheduling across county departments. UKG Workforce Central is acting as the central Workforce Management platform for county HR and operations, handling routine workforce administration tasks.
The implementation centers on core functional modules typical of the category, including time and attendance, employee scheduling, absence and leave management, and labor tracking, configured to support HR and payroll workflows. Operational coverage spans county government employees and departmental HR and payroll administrators, with role-based access controls and centralized time collection to standardize attendance and approval processes. Governance emphasis is on consolidated workforce data and operational controls for supervisors and payroll teams, aligning system use with county staffing and payroll operations.
|
Alamance County, NC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2016 | 2016 |
In 2016, Alamance County, NC deployed Automattic Jetpack CRM on its public website. The Automattic Jetpack CRM implementation is embedded as a WordPress plugin within the county site to capture constituent interactions and build centralized contact profiles, aligning with the county's public-facing constituent engagement needs.
Configuration emphasized core CRM capabilities for contact management, web form capture, and activity logging. The Jetpack implementation leveraged form submission capture and subscriber list features to create structured constituent records and to tag inquiries for routing, with configurations focused on capturing inquiry metadata and categorization consistent with CRM workflows.
Architecturally the deployment is plugin-based within the county WordPress hosting stack, integrating website forms and the CMS user model to route inbound communications into the CRM contact database. Operational coverage centers on the county public website and constituent engagement workflows, supporting web-based contact forms and communications handled by communications and constituent services staff.
Governance included role-based access and site administration controls to limit CRM record editing to authorized staff, and workflows to triage incoming web inquiries into constituent contact records and follow-up tasks. Documentation and configuration were oriented toward maintaining contact data quality and predictable routing of web-originated requests into county operational processes.
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Alamance County, NC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2018 | 2018 |
In 2018 Alamance County, NC implemented Cloudflare CDN for its public web property at alamance-nc.com. The deployment established an edge delivery layer consistent with a Content Delivery Network, positioning Cloudflare CDN as the front line for static asset caching and TLS certificate provisioning for the county website.
Configuration focused on CDN functional controls, including edge caching policies, time to live rules, HTTP protocol optimizations, and certificate management. Cloudflare CDN was configured to serve cached HTML, CSS, JavaScript, and media assets, and to manage origin fetch behavior and cache purge operations that are standard for content delivery deployments.
Operational integration used the county web property as the primary integration point, routing web traffic through Cloudflare via DNS change and controlling cache and page rules from the cloud management console. The implementation scope covered the public facing digital presence of Alamance County, NC and centralized content delivery for web hosted assets.
Governance and runbook elements aligned with county IT operations, including administration of the Cloudflare CDN account, certificate lifecycle oversight, and operational procedures for cache invalidation and content publishing. These controls supported ongoing web operations while keeping configuration and policy management within the county web and IT teams.
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IT Decision Makers and Key Stakeholders at Alamance County, NC
Apps Being Evaluated by Alamance County, NC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||