Hayward, 94544, CA,
United States
Alameda County Office of Education Technographics
Alameda County Office of Education Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alameda County Office of Education and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 223 Alameda County Office of Education employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alameda County Office of Education has purchased the following applications: Escape Online for Education ERP in 2019, Zoom for Audio Video and Web Conferencing in 2021, Blackboard Web Community Manager for Community Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alameda County Office of Education is running and its propensity to invest more and deepen its relationship with Escape Technology , Zoom Video Communications , Blackboard or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alameda County Office of Education revenues, which have grown to $57.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alameda County Office of Education intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alameda County Office of Education Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Escape Technology | Legacy | Escape Online | Education ERP | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Alameda County Office of Education implemented Escape Online as its Education ERP to support Accounts Payable and Payroll processes for district finance operations. Escape Online was used to post journal entries, process and cancel warrants, and handle payroll transactions that supported multiple school districts served by the county office.
Operational workflows documented include daily processing of over 100 warrants, cancel warrant handling, and posting of journal entries into Escape Online. Staff exported formatted text files from Escape Online to Microsoft Excel as an intermediary step, then imported those files into the Alameda County financial system to make warrants available, indicating a file based integration pattern and manual validation steps performed by accounting personnel.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Alameda County Office of Education deployed Zoom Video Communications Zoom as its Audio Video and Web Conferencing solution, and is using Zoom on their website to surface meeting access and join flows. Alameda County Office of Education uses Zoom in the Audio Video and Web Conferencing category to support remote instruction, staff collaboration, and community engagement through public-facing conference links embedded on the county education site.
The implementation leverages core Zoom capabilities common to the category, including video meetings, audio conferencing, screen sharing, and webinar-style sessions to facilitate instruction, parent engagement, and administrative meetings. Governance and operational control are centered on account-level configuration and web embedding, with scheduling and access management performed by county education IT and program staff to coordinate classroom sessions, staff meetings, and public events via the website.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Blackboard | Legacy | Blackboard Web Community Manager | Community Management | CRM | n/a | 2017 | 2017 |
In 2017, Alameda County Office of Education deployed Blackboard Web Community Manager as its web community platform. Blackboard Web Community Manager is implemented on the ACOE public website to manage content and community-facing communications, operating within the Community Management category. This implementation positions Alameda County Office of Education Blackboard Web Community Manager as the primary Community Management solution for public website content and stakeholder engagement.
The configuration leverages standard Community Management capabilities such as structured content management, event and calendar publishing, news and announcement workflows, role based publishing controls, and responsive templates for public accessibility. Operational ownership is aligned with web and communications teams, supporting county office information distribution to parents, staff, and community stakeholders. Governance is oriented around centralized publishing approvals and content lifecycle workflows to ensure consistency and compliance across the site.
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Customer Experience | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Alameda County Office of Education
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Alameda County Office of Education Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||