Alchemy Systems
AÂ 5301 Riata Park Court, Bldg. F,
Austin, 78727, TX,
United States
Austin, 78727, TX,
United States
1 888-988-8832
Professional Services
Alchemy Systems Technographics
Alchemy Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alchemy Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Alchemy Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Alchemy Systems has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, TeamSupport SnapEngage for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alchemy Systems is running and its propensity to invest more and deepen its relationship with Oracle , TeamSupport , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alchemy Systems revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alchemy Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alchemy Systems Tech Stack and Enterprise Applications
Alchemy Systems ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 Alchemy Systems implemented Oracle NetSuite ERP as a cloud-hosted solution to centralize finance and accounting processes. The deployment was framed as an ERP Financial initiative, positioning Oracle NetSuite ERP to serve companywide financial operations for the United States-based professional services firm.
The implementation focused on core ERP Financial modules, including general ledger, accounts payable, accounts receivable, billing, fixed asset accounting, revenue recognition, and financial reporting. Configuration work emphasized chart of accounts design, period close sequencing, invoice-to-cash automation, and procure-to-pay workflows consistent with standard ERP Financial functional patterns.
Operational coverage targeted finance, accounting, and revenue teams, with role-based access controls and audit logging established to support internal control and compliance needs. Integrations were implemented using common connectivity patterns for banking and file-based data exchange, and the Oracle NetSuite ERP instance was provisioned to support centralized transaction processing and consolidated financial reporting.
Governance and rollout practices aligned around centralized finance ownership, approval workflows for payables and receivables, and staged adoption across accounting subfunctions to manage process change. The implementation established Oracle NetSuite ERP as the primary ERP Financial platform for Alchemy Systems, enabling standardized accounting processes and system-level controls.
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Alchemy Systems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Alchemy Systems implemented TeamSupport SnapEngage on its public website. TeamSupport SnapEngage is deployed as an embedded chat widget under the Chatbots and Conversational AI category to provide real time visitor engagement and front line customer interaction.
Configuration focused on widget placement, proactive chat invitations, canned responses, transcript capture, and routing rules aligned to support queues. Functional capabilities implemented reflect standard Chatbots and Conversational AI workflows, including automated greetings, session handoff to live agents, and conversation logging for follow up. The implementation uses the TeamSupport SnapEngage application to centralize inbound web conversations and to capture contact and session metadata for downstream processing.
Operational ownership is centered in customer support and digital channels, where agents manage live chats and canned response libraries, and where knowledge base links are surfaced during sessions. Governance included defining business hours routing, escalation rules, and transcript retention policies to align chat handling with existing support processes. Alchemy Systems TeamSupport SnapEngage Chatbots and Conversational AI is positioned to support lead capture, issue triage, and agent assisted resolution across the company website.
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Alchemy Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Alchemy Systems implemented Microsoft 365 to support Collaboration across the organization. The deployment adopted a cloud SaaS model for the 150 employee professional services firm based in the United States, centralizing productivity and collaboration tooling under Microsoft 365 to standardize email, document sharing, and team communication.
Functional modules in use align with Microsoft 365 core capabilities, including Exchange Online for email and calendaring, SharePoint Online for intranet and document management, Microsoft Teams for real time messaging and meetings, and OneDrive for endpoint file sync. Identity and access control are consistent with the Microsoft 365 platform, using Azure Active Directory capabilities for single sign on and user provisioning. The company website references Microsoft 365 usage, and operational coverage extends across delivery, training content management, and back office collaboration workflows.
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Alchemy Systems eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2016 |
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Alchemy Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Alchemy Systems ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Alchemy Systems TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Alchemy Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Alchemy Systems
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Manager IT/Security | Manager | IT | |
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CEO | CXO | Finance | |
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COO | CXO | Finance | |
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Apps Being Evaluated by Alchemy Systems Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Alchemy Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Alchemy Systems digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Alchemy Systems Technographics
Alchemy Systems is a Professional Services organization based in United States,
with around 150 employees and annual revenues of $15.0 million.
Alchemy Systems operates a diverse technology stack with applications such as
Oracle NetSuite ERP, TeamSupport SnapEngage and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Alchemy Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, TeamSupport and Microsoft.
Alchemy Systems recently adopted applications including
ZoomInfo Chorus in 2021, Hubspot Marketing Automation in 2021 and Oracle Netsuite Bronto Marketing Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Alchemy Systems’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Alchemy Systems’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Alchemy Systems technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.