ALDO Singapore
10 Genting Lane #11-00 Jay Gee Melwani House,
Singapore, 349583,
Singapore
Singapore, 349583,
Singapore
65 6842-6358
Retail
ALDO Singapore Technographics
ALDO Singapore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ALDO Singapore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 ALDO Singapore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ALDO Singapore has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2014, Zendesk Chat for Chatbots and Conversational AI in 2018, GoDaddy Webmail for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ALDO Singapore is running and its propensity to invest more and deepen its relationship with Microsoft , Zendesk , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ALDO Singapore revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ALDO Singapore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ALDO Singapore Tech Stack and Enterprise Applications
ALDO Singapore ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, ALDO Singapore implemented Microsoft Dynamics NAV as its ERP Financial application. The deployment centralized the retailer's finance and sales reporting capabilities, establishing Microsoft Dynamics NAV as the primary ledger and transaction platform for outlet and ecommerce financial activity in Singapore.
Microsoft Dynamics NAV was configured to support core general ledger processing, accounts receivable and payable workflows, bank reconciliation, and commission calculation. The finance team used NAV to post journal entries identified as JV and PV, process RV entries for voucher reimbursements, and record ecommerce channel sales into the financial close cycle.
Operational coverage included outlet level sales reporting, centralized reconciliation across OCBC, DBS, and UOB bank accounts, and the preparation of documentation for GTO audits. NAV handled reimbursement workflows for mall and bank vouchers and served as the system of record for reporting sales figures to landlords and reconciling outlet variances.
Governance and process changes formalized the collection of documents from all outlets and established PV and RV processing workflows for voucher reimbursements. Accounts staff provided junior team members with Excel macro coaching to improve efficiency in reconciliation tasks, while Microsoft Dynamics NAV maintained audit trails and supported commission calculations and routine financial controls.
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ALDO Singapore AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 ALDO Singapore implemented Zendesk Chat on its public website, positioning the deployment within the Chatbots and Conversational AI category to support online customer service for web shoppers. The deployment of Zendesk Chat is focused on a customer-facing live chat presence on https://www.aldoshoes.com.sg and links the company, Zendesk Chat, the Chatbots and Conversational AI category, and the customer service business function.
Zendesk Chat was configured to provide a live chat widget for real-time messaging, automated greetings and routing, and chat transcript capture and visitor context typical of Chatbots and Conversational AI solutions. The implementation covers the ecommerce site as the operational scope and supports web customer service workflows, with chat logs and conversational context used to inform frontline customer support processes.
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ALDO Singapore Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, ALDO Singapore implemented GoDaddy Webmail to manage domain-based email and customer correspondence exposed on its public website. The deployment positions GoDaddy Webmail as the primary Collaboration platform supporting retail communications for the Singapore operation and a staff base of roughly 80 employees.
Implementation focuses on standard webmail capabilities including inbox and folder management, SMTP and IMAP access for staff email clients, calendar and contact handling, and an administrative console for mailbox provisioning and access control. Operational governance centers on domain DNS configuration and mailbox lifecycle processes to route customer inquiries, store operations messages, and marketing communications to GoDaddy Webmail mailboxes.
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ALDO Singapore eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2020 | 2020 |
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ALDO Singapore CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Customer Loyalty | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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ALDO Singapore ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
|
2020 | 2020 |
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ALDO Singapore PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
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ALDO Singapore IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ALDO Singapore
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ALDO Singapore Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ALDO Singapore IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ALDO Singapore digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ALDO Singapore Technographics
ALDO Singapore is a Retail organization based in Singapore,
with around 80 employees and annual revenues of $25.0 million.
ALDO Singapore operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, Zendesk Chat and GoDaddy Webmail,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
ALDO Singapore has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Zendesk and GoDaddy.
ALDO Singapore recently adopted applications including
Criteo Commerce Media Platform in 2023, Capillary Loyalty+ in 2021 and Fastly in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ALDO Singapore’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ALDO Singapore’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ALDO Singapore technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.