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● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

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● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Alex Hotel
Location
50 James Street,
Perth, 6000, WA,
Australia
Website
https://www.alexhotel.com.au/
Phone
61 8 6430-4000
Artw industry
Leisure and Hospitality
Employee
Revenue

Alex Hotel Technographics

Alex Hotel Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Alex Hotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 55 Alex Hotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Alex Hotel has purchased the following applications: PayPal Braintree for Payment Processing in 2024, Mews Property Management for Hotel Property Management in 2020, Myma Digital Multi-Channel Chatbot for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Alex Hotel is running and its propensity to invest more and deepen its relationship with PayPal , Stripe , Mews Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Alex Hotel revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alex Hotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Alex Hotel Tech Stack and Enterprise Applications

Alex Hotel ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PayPal Legacy PayPal Braintree Payment Processing ERP n/a 2024 2024
Payment Processing ERP 2024 2024
Alex Hotel ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Mews Systems Legacy Mews Property Management Hotel Property Management ERP Services and Operations n/a 2020 2020
Reservation and Booking Management ERP Services and Operations 2025 2025
Alex Hotel AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Myma Digital Legacy Myma Digital Multi-Channel Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2024 2024
In 2024 Alex Hotel implemented Myma Digital Multi-Channel Chatbot, deploying the Chatbots and Conversational AI application on its public website. The Myma Digital Multi-Channel Chatbot was provisioned as a web-embedded conversational agent to handle guest inquiries directly on marketing and booking pages. Configuration focused on standard conversational modules common to Chatbots and Conversational AI, including intent classification, a managed knowledge base for FAQs, scripted reservation assistance flows, and lead capture forms. The implementation included customized conversational prompts and fallback paths to ensure escalation to human staff when automated flows reached defined thresholds. The deployment is scoped to the hotel website, embedded across pages that support booking and guest information, and it surfaces contextual session data to inform dialog flow. Enquiries that require human intervention are routed to existing contact channels operated by front-desk and reservations staff, preserving current operational touchpoints without introducing new backend system dependencies. Governance and operational ownership were assigned to operations and front-desk teams, who maintain the conversational content and update the knowledge base on an ongoing basis. Rollout was executed as a staged activation across key site pages with training for staff on escalation procedures and content change workflows, aligning conversational governance with daily guest service processes.
Alex Hotel Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2023 2023
Alex Hotel eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce Fraud Protection eCommerce 2024 2024
Alex Hotel CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement, Customer Loyalty CRM 2024 2024
Customer Experience CRM 2024 2024
Customer Experience CRM 2024 2024
Customer Support CRM 2024 2024
Digital Advertising Platform CRM 2024 2024
Marketing Analytics CRM 2024 2024
Marketing Analytics CRM 2025 2025
Marketing Automation CRM 2015 2015
Tag Management CRM 2015 2015
Alex Hotel ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2023 2023
Application Performance Management ITSM 2023 2023
Application Performance Management ITSM 2024 2024
Alex Hotel PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2022 2022
Alex Hotel IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2022 2022
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2024 2024
Content Delivery Network IaaS 2024 2024
Alex Hotel CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at Alex Hotel

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Alex Hotel Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Alex Hotel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Alex Hotel digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Alex Hotel Technographics
Alex Hotel is a Leisure and Hospitality organization based in Australia, with around 55 employees and annual revenues of $3.0 million.
Alex Hotel operates a diverse technology stack with applications such as PayPal Braintree, Mews Property Management and Myma Digital Multi-Channel Chatbot, covering areas like Payment Processing, Hotel Property Management and Chatbots and Conversational AI.
Alex Hotel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as PayPal, Mews Systems and Myma Digital.
Alex Hotel recently adopted applications including SABRE Synxis Guest Connect in 2025, Quantcast Measure in 2025 and PayPal Braintree in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Alex Hotel’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Alex Hotel’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Alex Hotel technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.