Kyiv, 3150,
Ukraine
Alfa-Bank Ukraine Technographics
Alfa-Bank Ukraine Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alfa-Bank Ukraine and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Alfa-Bank Ukraine employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alfa-Bank Ukraine has purchased the following applications: Temenos T24 for Core Banking in 2016, Hotjar for Customer Experience in 2017, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alfa-Bank Ukraine is running and its propensity to invest more and deepen its relationship with Temenos , Contentsquare , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alfa-Bank Ukraine revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alfa-Bank Ukraine intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alfa-Bank Ukraine Tech Stack and Enterprise Applications
Alfa-Bank Ukraine ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | Foranx | 2016 | 2016 |
In 2016, Alfa-Bank Ukraine implemented Temenos T24 as its Core Banking platform. The deployment targeted a bank wide consolidation of core account and ledger processing to support retail and corporate banking operations across branches and central operations.
The Temenos T24 implementation included standard Core Banking modules such as customer information management, deposit accounts, lending and loan servicing, payments and settlements, general ledger, and teller operations. Configuration work emphasized product catalog parameterization, workflow automation for account lifecycle events, and straight through processing capabilities within Temenos T24.
Foranx served as the systems integrator, leading implementation, integration testing, and go live support. Integration scope aligned with typical core banking landscapes and included connections to channel systems including internet and mobile banking, payment processing networks and back office reporting and treasury systems, alongside establishment of centralized release management and governance processes to manage product and configuration changes.
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Alfa-Bank Ukraine CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017 Alfa-Bank Ukraine implemented Hotjar as part of its Customer Experience tooling on its public website. The Hotjar deployment focused on session recordings, heatmaps, and behavioral analytics to surface interaction patterns and friction across customer-facing banking pages. Hotjar was instrumented to collect click, movement, and scroll data and to map user journeys through online account access, product pages, and informational flows.
The implementation covered web channels and supported digital product, UX, and marketing teams for usability analysis and iterative interface tuning. Deployment architecture was front-end centric, with the Hotjar tracking script embedded in site templates to capture client-side interaction telemetry for qualitative analysis. Governance emphasized web analytics processes and operational ownership by digital channels, using Hotjar data as an observational input into UX research and funnel improvement workflows.
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Alfa-Bank Ukraine IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, Alfa-Bank Ukraine deployed Microsoft Azure Cloud Services to support its public website and customer-facing digital channel. The deployment is part of the Application Hosting and Computing Services footprint and positions Microsoft Azure Cloud Services as the platform for the bank's external web presence.
The implementation leverages platform-level hosting capabilities typical of Application Hosting and Computing Services, including scalable compute and managed application hosting, resilient storage and networking, and centralized monitoring and provisioning workflows. Microsoft Azure Cloud Services is used to deliver the web application layer and underlying infrastructure that serve online banking customers.
Operational ownership is described at the cloud operations and digital channels level, with IT operations and web teams managing resource provisioning, runtime configuration, and platform updates for the website. Governance focuses on standard cloud operational practices for availability, patching, and monitoring within the Application Hosting and Computing Services deployment supporting Alfa-Bank Ukraine's customer web interactions.
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IT Decision Makers and Key Stakeholders at Alfa-Bank Ukraine
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Apps Being Evaluated by Alfa-Bank Ukraine Executives
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