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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Alfons Adam Tech Stack and Enterprise Applications

Alfons Adam AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Forethought Technologies Legacy Forethought Platform Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
In 2023 Alfons Adam deployed the Forethought Platform on its website. The Forethought Platform is implemented as a Chatbots and Conversational AI solution for the optikadam.de retail site, providing automated customer query handling, FAQ automation, and initial session triage to the small in-store support team. The implementation scope targets customer support and online sales assistance for a three-person optical retail operation in Germany. Deployment is web-embedded as a site conversational widget that captures inbound customer interactions and escalates complex inquiries to human staff for follow up. Operational governance is managed by on-site personnel who maintain conversation flows and knowledge base content through the Forethought Platform administrative console, with live activation on the public storefront and ongoing monitoring to refine intents and response coverage.
Alfons Adam eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ecwid Legacy Ecwid eCommerce eCommerce n/a 2021 2021
In 2021, Alfons Adam deployed Ecwid on its website to establish an online sales channel. Alfons Adam implemented Ecwid to power its eCommerce storefront on https://www.optikadam.de, enabling product listing and customer checkout directly on the company site. The deployment aligns the application with the retailer business function, enabling online product discovery and direct customer purchases. The Ecwid implementation leverages standard eCommerce modules including product catalog management, shopping cart and checkout workflows, and an embeddable storefront for web publishing. Operational responsibility is at the merchant level, with the small retail team using Ecwid's control panel for product updates, pricing and order handling, supporting sales and order management functions. Governance centers on web storefront administration and fulfillment workflow configuration within the Ecwid console.
Alfons Adam CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Tag Manager Tag Management CRM n/a 2018 2018
In 2018, Alfons Adam implemented Google Tag Manager on its public website https://www.optikadam.de/. The deployment is categorized under Tag Management and uses the Google Tag Manager container model to centralize tag configuration for web analytics and marketing measurement for the small retail optical shop with three employees. Google Tag Manager is provisioned as a single-site container that enables tag, trigger, and variable configuration and supports a simple data layer for capturing website events and form interactions. Operational ownership is maintained by the site operator, reflecting a lightweight governance approach appropriate for a three person retailer, and the implementation is scoped to the customer facing website in Germany.
Alfons Adam TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Alfons Adam PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Alfons Adam IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2018 2018

IT Decision Makers and Key Stakeholders at Alfons Adam

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Alfons Adam Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Alfons Adam IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Alfons Adam digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Alfons Adam Technographics
Alfons Adam is a Retail organization based in Germany, with around 3 employees and annual revenues of $1.0 million.
Alfons Adam operates a diverse technology stack with applications such as Forethought Platform, Ecwid and Google Tag Manager, covering areas like Chatbots and Conversational AI, eCommerce and Tag Management.
Alfons Adam has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Forethought Technologies, Ecwid and Google.
Alfons Adam recently adopted applications including Forethought Platform in 2023, Ecwid in 2021 and Usercentrics Consent Management Platform (CMP) in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Alfons Adam’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Alfons Adam’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Alfons Adam technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.