Alfons Adam Technographics
Alfons Adam Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alfons Adam and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3 Alfons Adam employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alfons Adam has purchased the following applications: Forethought Platform for Chatbots and Conversational AI in 2023, Ecwid for eCommerce in 2021, Google Tag Manager for Tag Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alfons Adam is running and its propensity to invest more and deepen its relationship with Forethought Technologies , Ecwid , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alfons Adam revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alfons Adam intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alfons Adam Tech Stack and Enterprise Applications
Alfons Adam AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Forethought Technologies | Legacy | Forethought Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023 Alfons Adam deployed the Forethought Platform on its website. The Forethought Platform is implemented as a Chatbots and Conversational AI solution for the optikadam.de retail site, providing automated customer query handling, FAQ automation, and initial session triage to the small in-store support team. The implementation scope targets customer support and online sales assistance for a three-person optical retail operation in Germany.
Deployment is web-embedded as a site conversational widget that captures inbound customer interactions and escalates complex inquiries to human staff for follow up. Operational governance is managed by on-site personnel who maintain conversation flows and knowledge base content through the Forethought Platform administrative console, with live activation on the public storefront and ongoing monitoring to refine intents and response coverage.
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Alfons Adam eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ecwid | Legacy | Ecwid | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Alfons Adam deployed Ecwid on its website to establish an online sales channel. Alfons Adam implemented Ecwid to power its eCommerce storefront on https://www.optikadam.de, enabling product listing and customer checkout directly on the company site. The deployment aligns the application with the retailer business function, enabling online product discovery and direct customer purchases.
The Ecwid implementation leverages standard eCommerce modules including product catalog management, shopping cart and checkout workflows, and an embeddable storefront for web publishing. Operational responsibility is at the merchant level, with the small retail team using Ecwid's control panel for product updates, pricing and order handling, supporting sales and order management functions. Governance centers on web storefront administration and fulfillment workflow configuration within the Ecwid console.
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Alfons Adam CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2018 | 2018 |
In 2018, Alfons Adam implemented Google Tag Manager on its public website https://www.optikadam.de/. The deployment is categorized under Tag Management and uses the Google Tag Manager container model to centralize tag configuration for web analytics and marketing measurement for the small retail optical shop with three employees.
Google Tag Manager is provisioned as a single-site container that enables tag, trigger, and variable configuration and supports a simple data layer for capturing website events and form interactions. Operational ownership is maintained by the site operator, reflecting a lightweight governance approach appropriate for a three person retailer, and the implementation is scoped to the customer facing website in Germany.
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Alfons Adam TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Alfons Adam PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Transactional Email | PaaS |
|
2020 | 2020 |
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Alfons Adam IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Alfons Adam
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Alfons Adam Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||