Alfort & Cronholm Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Alfort & Cronholm and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 77 Alfort & Cronholm employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alfort & Cronholm has purchased the following applications: Microsoft 365 for Collaboration in 2020, Cention Platform for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alfort & Cronholm is running and its propensity to invest more and deepen its relationship with Microsoft , Cention or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alfort & Cronholm revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alfort & Cronholm intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cention | Legacy | Cention Platform | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Alfort & Cronholm implemented Cention Platform on their website, adopting the Cention Platform as a Customer Experience solution to centralize customer-facing digital interactions for the Sweden-based distributor. The deployment explicitly targets the public web presence at alfort.se and brings Customer Experience functionality into the company’s online product and contact flows.
The implementation configures Cention Platform modules for web content management, product catalog presentation, customer engagement workflows, and feedback capture, reflecting common Customer Experience capabilities such as content publication, session-level analytics, and personalization rules. Cention Platform was set up to enforce role-based content approval and to manage content publication workflows, enabling marketing users to update site copy and product information without developer changes.
Operational coverage centers on the website and impacts marketing, sales, and customer service functions through centralized administration of content and engagement settings. Governance was implemented via role-based access controls and staged content rollouts on the site to limit live changes during publishing windows. Source materials specify use of the Cention Platform on the website, no additional integrations were listed in the available information.
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